Job Description

Key Responsibilities

Storage Administration & Engineering

· Administer, monitor, and maintain Dell PowerMax 8000 storage arrays across dual data centres (Denver and Tampa), including LUN provisioning, capacity planning, host masking, and port group management.

· Manage Dell PowerStore storage frames, including controller maintenance, firmware updates, and drive firmware lifecycle.

· Design and maintain SAN zoning configurations on Brocade Fibre Channel switches (DS-6630B, 32Gb FC), including zone sets, alias naming conventions, and port licensing.

· Manage storage path configurations for AIX LPARs, VMware ESX clusters, Linux (Oracle RAC) hosts, and ensure optimal multi-path I/O.

Data Replication & Protection

· Configure and manage SRDF/Metro (synchronous) and SRDF/A (asynchronous) replication between Denver and Tampa data centres for disaster recovery.

· Manage Dell SmartDR sessions for automated DR orchestration across production workloads.

· Maintain and troubleshoot SnapVX snapshot operations integrated with AutoSys batch job flows, including link/unlink operations and snapshot lifecycle management via custom Perl scripts (APL_snaptool.pl).

· Support storage snapshot automation for the APL batch processing cycle, resolving failures and coordinating reruns with Data Operations and AIX teams.

Change Management & Maintenance

· Author and execute Change Management requests (via Jira) for all storage-related changes in production, DR, UAT, and pre-production environments — including maintenance plans, risk assessments, and backout procedures.

· Plan and execute host-to-storage path remapping projects (SAN zoning, port group reconfiguration, host bus rescans) for AIX, ESX, and Linux hosts.

· Coordinate storage allocations, LUN migrations, and decommissioning of legacy storage volumes across both data centres.

· Partner with Dell support teams for array core rebalancing, cache optimisation, firmware upgrades, and hardware remediation.

Compliance & Audit Support

· Provide evidence for annual SOC/SOX audits covering storage replication configurations (SRDF-A), data-at-rest encryption (D@RE), and redundancy postures.

· Maintain and review privileged access (Domain Admin) for storage management accounts as part of quarterly access reviews.

Incident Response & Troubleshooting

· Respond to storage-related Zendesk tickets — including snapshot job failures, storage allocation requests, replication issues, and connectivity troubleshooting.

· Coordinate with Networking teams on firewall rules, VLAN configurations, and cross-site IP reachability for storage replication traffic.

· Serve as a subject matter expert for storage-related escalations, providing root cause analysis and corrective actions.

Documentation & Knowledge Transfer

· Maintain comprehensive storage documentation in SharePoint — including PowerMax frame layouts, port naming conventions, host-FA assignments, SAN port mappings, and network port connections.

· Document operational runbooks for snapshot operations, replication management, and host path changes.

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Required Qualifications

· 8+ years of experience in enterprise storage engineering, with substantial hands-on exposure to Dell EMC PowerMax (VMAX/Symmetrix family) and Dell PowerStore.

· Strong expertise in Fibre Channel SAN — Brocade switches, zoning, WWPN management, and multi-path I/O (PowerPath, MPIO, AIX SDDPCM).

· Deep working knowledge of SRDF (Metro and Async), SnapVX, and SmartDR for data replication and DR orchestration.

· Experience managing storage for AIX (IBM Power Systems), VMware ESX/vSphere, and Linux (RHEL/Oracle RAC) environments.

· Proficiency with Dell SYMCLI (Symmetrix Command Line Interface) and Unisphere for PowerMax management tools.

· Familiarity with scripting for storage automation — Perl, PowerShell, or Python for snapshot and replication management.

· Experience with ITIL Change Management processes — writing maintenance plans, risk assessments, and backout procedures.

· Strong understanding of data-at-rest encryption, storage-level security, and audit/compliance requirements in a financial services context.

Preferred Qualifications

· Experience supporting financial services / capital markets infrastructure with strict SLA and regulatory requirements.

· Familiarity with Dell PowerProtect / Avamar backup systems.

· Experience working in globally distributed teams with US-based stakeholders.

· Dell EMC or equivalent storage certifications.

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Working Hours & Collaboration

This role requires flexibility with working hours to accommodate overlap with US Eastern Time (ET) colleagues and to execute planned maintenance windows during US off-peak

hours (typically US evenings / IST early mornings). On-call availability for critical storage incidents may be required on a rotational basis.

You will collaborate daily with: - AIX Systems Engineers (Chicago, US) - VMware / Server Operations teams (US-based) - Database Administrators (US and India) - Networking Team (US and India) - Data Operations / Batch Operations (Bangalore, India) - Information Security (US-based — for audits and compliance)

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What We Offer

· Opportunity to manage enterprise-grade storage infrastructure powering globally recognized financial platforms.

· Collaborative, technically challenging environment with direct impact on business-critical systems.

· Competitive compensation aligned with Bangalore market benchmarks.

· Growth pathway within a global fintech leader recognized by CNBC as a World’s Top Fintech Company.