Qualcomm

Senior Storage & Backup engineer

Qualcomm  •  Mexico City, MX (Onsite)  •  3 days ago
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Job Description


Company:

Qualcomm Intl Inc., Mexico Branch Office

Job Area:

Information Technology Group, Information Technology Group > IT Engineering

General Summary:

Qualcommis seeking a Senior Storage&Backup engineerwith3 to 5years ofexperience inoperating andmanagingmulti-vendor large scale Storage and BackupInfrastructureProficiencyin storagetechnologies includingNetApp, Dell, Pure, VASTand Backup systems including Cohesity, Veeam, NetBackupand Networker.

This person will be a member of a global247/365 IT infrastructureOperations team focused on enterprise Storage, backup, and recovery. This role specificallyfocusesprimarily on administrating and providing support for Enterprise Storage &Data protectionand recovery Our Senior IT engineers can expect to work withcutting edgetechnology in a large, fast-paced, and dynamic enterprise environment.

Responsibilities:

Provides Tier1/Tier2 support tothe storage and backup technologies infrastructure.

85-with mandatoryon-call participationon weekends and holidays on a rotational basis.

• This is a100%work from office position

Monitorand troubleshoot service availability, capacity, and reliability.

• Efficiently handle performance issues on storage and backup systems

MonitoringBackup systems for backup/restore failures and resolution ondailybasis.

• Involvement incriticalincidents andcollaborationwith multiple teams, vendor supportforfast and qualityresolution.

•Upgrade/ Patch management of Storage and Backup systems.

• Addressing Tickets (incidents, ChangesandService Requests) in ServiceNowwith defined SLA/ KPI

• Excellent written and verbal communication skills

• Ability to adapt quickly to changing environments and technologies.

• Skilled in generating custom reports/dashboards and Knowledgebase documentation.

• Working with various vendors

Prospective candidate should be technically sound in the following

• Provision, migration and decommission of Storage and Backup systems

• NetApp cluster mode, Dell Isilon,Pure Storageand VAST Storage

• Cohesity DataProtect,Dell EMC Networker, Veeam, NetBackup

• Tape libraries from vendors like Oracle andSpectra logicor similar

SnapmirrorSnapvaultand Disaster Recovery (including Disaster Recovery of Backup catalogs)

• Knowledge onServerOS (Linux and/or Solaris)

• Relevant storage certifications (i.e.NetApp Certified Data Administrator),Dell, Pure,Cohesity or similar.

Prospective candidates having following is an added advantage

• Strong knowledge of automation methodologies, scripting languages, and tooling.

• Scripting knowledge (Bash, Perl, Python or PowerShell)

• Basic knowledge on Splunk queries and Splunkdashboards

• Any other skills that support storage and backup, not covered above.

• Basic knowledge on Ansible is desired.

• Ability to work in a team environment as well as independently while making sound decisions

• Willingness to learnnew technologiesand processes, quickly and apply them.

• Ability to work seamlessly with both vendors and internal stakeholders

• Collaborate with cross-functional team to achieve common objectives

Identifyand drive efficiency improvement initiatives

• Ability to escalate critical issues to internal and/or 3rd-parties, asappropriate, and communicate status and resolution to the team.

• Comfortable working in a performance-based and structured environment whiledemonstratinghigh ethical standards

• Good knowledge of industry tools

Minimum Qualifications:

3+years of IT-related work experience with abachelor’sdegree.

OR

5+ years of IT-related work experience witha master’sdegree.

Minimum Qualifications:

• 3+ years of IT-related work experience with a Bachelor's degree.
OR
5+ years of IT-related work experience without a Bachelor’s degree.

Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting AgenciesOur Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers

Qualcomm

About Qualcomm

Delivering intelligent computing everywhere.

Industry
Hardware & Semiconductors
Company Size
10,000+ employees
Headquarters
San Diego, CA
Year Founded
Unknown
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