Roles and Responsibilities

In this role, you will:

• Serve as a core member of a digital product team, driving end-to-end design decisions and shaping product direction in close partnership with engineering and product
• Use participatory design methods (e.g., paper prototyping, co-creation sessions, card sorting) to uncover vision, business models, assumptions, and implicit knowledge about user needs and behaviors
• Translate abstract problems into structured solution roadmaps by asking thoughtful, probing questions
• Capture insights from stakeholders and validate findings to ensure alignment and accuracy
• Conduct user research to understand user needs, mental models, and workflows
• Synthesize research findings and create clear visualizations that communicate key insights around user and customer behaviors
• Develop annotated wireframes and prototypes that effectively communicate user experience and application behavior
• Lead and influence cross-functional discussions on current UX initiatives and the broader design strategy
• Build domain knowledge across industrial businesses, including products, processes, customers, and competitors
• Drive effective documentation and communication of design solutions through wireframes, mockups, prototypes, and user stories
• Stay current on and lead exploration of emerging trends in design, technology, and industry practices

Required Qualifications

• Bachelor’s degree in Design or a related field
• 8+ years of experience in UX/design

Desired Characteristics

Technical Expertise

• Strong understanding of Agile and Lean UX methodologies
• Proficiency with modern design and prototyping tools (e.g., Adobe Creative Suite, Sketch, OmniGraffle)
• Ability to create concepts using sketching, brainstorming, and other generative techniques
• Experience with interactive and time-based prototyping tools (e.g., Hype, Keynote)
• Strong visual communication and storytelling skills

Business Acumen

• Ability to connect industry trends to internal strategy and recommend actionable insights
• Solid understanding of design thinking principles and their business value
• Systems thinking mindset, with the ability to understand how components interact within larger organizational and technical systems

Leadership

• Advocates for a collaborative, transparent, and data-informed decision-making process
• Effectively communicates UX concepts and rationale to cross-functional stakeholders
• Demonstrates empathy and awareness of cultural and organizational dynamics
• Strong ability to interpret and communicate customer perspectives, behaviors, and motivations
• Comfortable making informed decisions in ambiguous environments with incomplete information