About the Role
We are seeking a highly motivated Senior Site Reliability Engineer (SRE) to join our Technology team at RHB Banking Group. In this role, you will engineer self-service, reliable systems to support high-velocity development within our digital banking ecosystem. You will play a critical role in stabilizing and sustaining the RHB Digital Channel Platform (DCP) for growth by bridging the gap between development (Build) and IT operations (Run). Your focus will be to enhance software delivery lifecycle efficiency, enable rapid and high-quality releases, and minimize production issues through automation, predictability, and empowerment of teams.
What you will be doing
Engineer and maintain highly reliable systems that support continuous delivery and high-frequency releases for RHB Digital Channel Platform (DCP)
Identify and remove delivery and operational bottlenecks between development and operations teams to improve efficiency and quality
Develop and scale “shift-left” capabilities to empower developers and IT operations to self-serve and reduce dependency on Level 3 interventions
Drive automation and tooling improvements to strengthen end-to-end system and service reliability
Act as the Level 3 Technical Subject Matter Expert for Group Digital Transformation applications, resolving complex issues escalated beyond Level 2 support
Collaborate with development and operations teams to enhance monitoring, alerting, and incident response processes
Champion best practices in site reliability engineering to foster a culture of reliability, resilience, and proactive problem-solving
Support the ongoing digital transformation journey by enabling scalable, efficient, and reliable platform operations
What we're looking for
Proven experience as a Site Reliability Engineer, Senior DevOps Engineer, or similar role in a digital or banking environment
Strong understanding of software development lifecycle, CI/CD pipelines, and automation frameworks
Experience with incident management, root cause analysis, and problem resolution at Level 3 support
Expertise in monitoring, logging, alerting, and performance tuning of distributed systems
Passionate about building self-service capabilities and empowering teams to reduce toil and manual interventions
Strong collaboration and communication skills with the ability to work across development and operations teams
Familiarity with cloud platforms, container orchestration, and infrastructure-as-code preferred
What we offer
At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth. Our wellness initiatives and flexible work arrangements also support a healthy work-life balance. If you're ready to be a part of our transformative journey, we encourage you to apply now.
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders
Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services.
TOGETHER WE PROGRESS
Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so.
Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region.
We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead.
We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future.
We invite you to join us as we work towards a better and brighter future for all.
