Job Description

We are looking for a seasoned Site Reliability Engineer (SRE) to join our team and support our strategy of driving products and technology to accelerate business growth. As an SRE, you will work alongside a team of problem solvers, helping to solve complex business issues from strategy to execution.

Responsibilities

• Defining standard reliability and resilience for infrastructure and application components.

• Proactively optimizing redundancies, monitoring practices, and alerting patterns.

• Developing resilient and highly available distributed systems.

• Building infrastructure as code tools for cloud environments.

• Monitoring systems and services, providing incident response to triage and resolve system or client issues.

• Managing the application ecosystem, improving platform infrastructure and applications with high reliability,resiliency, performance, and quality.

• Creating documentation, knowledge articles, and runbooks.

• Designing and implementing SRE patterns that adhere to our client's security guidelines and policies.

Requirements

• Bachelor's degree in Computer Science or related field (or equivalent work experience).

• At least 4 years of relevant working experience as a Site Reliability Engineer or similar role.

• Advanced Kubernetes expertise - Strong skills in Kubernetes at scale using AKS, EKS, or GKE. Experience with Kubectl and Helm. Familiarity with tools like Lens or Rancher.

• Observability: experience in setting up tools like Datadog & Splunk for actionable insights on microservice environments including synthetics, application performance monitoring, logging, and alerting (PagerDuty/OpsGenie integrations).

• Good CI/CD expertise. Experience using Azure DevOps & GitHub Actions for continuous integration and continuous deployment processes.

• SCM proficiency - Working with tools like GitHub for source code management, along with experience in branching strategies like GitFlow or trunk-based development.

• Strong troubleshooting skills - Ability to dive deep into code-level analysis to provide development teams with a head start on resolving application issues. Effective contribution to root cause analysis exercises.

• Good communication skills - Active listening, verbal and non-verbal communication, clarity, concision, confidence, open-mindedness, and respect.

• Good documentation skills - Ability to effectively document automation and technical efforts for ease of adaptability of solutions.

• Collaboration skills - Ability to work effectively with Scrum/Dev teams using a push/pull philosophy, managing expectations and contributing to the stability and improvement of the platform.

Nice to Have

• Infrastructure as Code tools (Terraform, Pulumi). Preferably developed modules in the past rather than just using them.

• Security practices including encryption at rest/in transit with tools like Azure Key vault, Hashicorp Vault, Google KMS.

• Containerization experience deploying Java (Spring Boot) microservices in Docker environments.

• Automation – Must be able to identify toil and opportunities to reduce that within the team.

• Authentication/Authorization – Familiarity with Authn/Authz schemes like OpenID, OAuth 2.0, SAML.

• Scripting and Programming – Experience with Python, Powershell, Java or Node.

• Familiarity with event-driven/event sourcing patterns using platforms like Kafka, EventHub, RabbitMQ and patterns like CQRS.