About the Role
We are seeking a highly motivated and results-oriented professional to join our Transaction Banking team at RHB. In this role, you will be a key driver in executing our direct merchant acquisition strategies, focusing on expanding our footprint in digital payment acceptance—including DuitNow QR, card terminals, FPX, and JomPay. You will work closely with retail clusters and business owners to provide integrated payment solutions that streamline cash management, drive CASA growth, and enhance operational efficiency.
What you will be doing
Drive Strategic Growth: Manage end-to-end merchant acquisition activities, including lead generation, discovery, sales pitches, and onboarding to drive CASA growth.
Consultative Selling: Engage directly with merchants to identify payment collection pain points and propose tailored solutions, including integration with existing POS or cashier systems.
Campaign Execution: Implement targeted marketing initiatives and campaigns to penetrate new segments and accelerate merchant activation and transaction volume.
Data-Driven Insights: Track and analyze merchant engagement metrics and CASA performance; provide actionable insights to shape future sales strategies and competitive positioning.
Operational Excellence: Collaborate with Product, Operations, and Compliance teams to ensure seamless end-to-end onboarding and efficient issue resolution.
Market Intelligence: Collect direct feedback on pricing, service gaps, and feature requests to continuously enhance RHB’s competitive value proposition.
Stakeholder Education: Educate merchants on RHB’s digital banking tools to ensure high adoption rates and self-service capabilities.
What we're looking for
Proven track record in Transaction Banking, Merchant Acquiring, or direct B2B sales within the financial services sector.
Strong analytical skills with the ability to interpret data, create process maps, and translate requirements into actionable sales plans.
Demonstrated success in managing sales pipelines, meeting aggressive acquisition targets, and driving merchant activation/retention.
Exceptional communication skills, with the ability to engage senior stakeholders, present performance reports, and deliver effective training.
Degree in Business, Finance, Economics, or a related field.
What we offer At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth. If you're ready to be a part of our transformative journey, we encourage you to apply now.
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders
Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services.
TOGETHER WE PROGRESS
Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so.
Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region.
We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead.
We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future.
We invite you to join us as we work towards a better and brighter future for all.
