Job Description

About the Role

We are seeking an experienced and results-driven Senior Specialist to join our Transaction Banking (TB) Corporate & Commercial Trade Sales team at RHB. In this role, you will be responsible for driving trade finance utilization and growth across an assigned portfolio of Corporate & Commercial Banking customers. You will partner closely with Relationship Managers (RMs), Product Squads, and Operations to deliver tailored trade solutions that address customers’ working capital needs, while ensuring full compliance with regulatory requirements set by Bank Negara Malaysia

What you will be doing

Strategy & Planning

• Build deep understanding of customers’ business models, operating footprint, and decision-making processes

• Lead the identification of clients’ working capital needs, engage key decision makers, develop solutions, and drive end-to-end pitches

• Plan and execute structured customer engagements to remain the primary trade contact for customers and RMs

• Take full ownership of trade utilization and growth for the assigned portfolio (existing and new customers)

Sales & Marketing

• Track bill maturity, plan calling activities, analyze and forecast portfolio drawdowns, and maintain up-to-date pipeline reports to drive deal closure

• Build and sustain strong relationships with key decision makers within the assigned portfolio

• Proactively drive utilization and implement strategies to revive and grow dormant trade lines

• Promote and capture export business (e.g. LC negotiation/discounting), structure trade propositions aligned to global trade flows

• Reactivate, convert, and onboard customers onto Reflex Trade Finance

• Cross-sell cash management services and operating accounts to existing and new customers

• Conduct or coordinate product training sessions and client engagement events where required

People & Stakeholder Management

• Maintain strong engagement with CCM/GCBB RMs, Product Squads, and Service Partner/Operations teams to drive trade utilization

• Provide market feedback on competitor capabilities, market developments, and product gaps to internal stakeholders for continuous improvement

• Organize and lead regular account planning sessions and portfolio review meetings with RMs

Governance

• Ensure strict adherence to the Bank’s product guidelines, policies, and procedures as issued by Product and Policy owners

• Comply fully with regulatory requirements and Bank policies, including mandatory e-learning modules such as Management of Customer Information & Permitted Disclosure, Personal Data Protection, Responsible Financing, Fair Treatment of Financial Customers, and Imposition of Fees and Charges

• Ensure Pricing Variation and/or Operational Empowerment (OE) requests are submitted in line with approved criteria and business strategy

• Maintain strong audit discipline and consistently achieve good audit ratings

What we're looking for

• Proven experience in trade finance sales within Corporate & Commercial Banking

• Strong understanding of trade products (LC, Bills, Guarantees, Supply Chain Financing) and working capital solutions

• Demonstrated track record in portfolio growth and utilization management

• Strong stakeholder management and cross-functional collaboration skills

• Commercially driven with strong analytical and structuring capabilities

• High level of integrity with sound knowledge of regulatory and compliance requirements

• Self-motivated, client-focused, and performance-oriented

What we offer

At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth. If you're ready to be a part of our transformative journey, we encourage you to apply now