Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Talent Acquisition

Overview

• Aligns talent acquisition strategies with Mastercard’s talent agenda across the Americas region, partnering with business leaders to support strategic talent priorities and workforce planning needs.
• Accountable for designing, planning, and coordinating talent acquisition efforts, ensuring recruiting programs are scalable to support local, regional, and cross-functional hiring activities.
• Acts as a consultant to business leaders and HR partners on a wide variety of talent acquisition strategies, programs, and processes.
• These include talent planning, recruiting, assessment, candidate sourcing, market research, talent intelligence, and employment branding.
• Delivers strategic recruitment for high-volume and complex hiring needs across the Americas region, supporting multiple business units and functions.

Role

• Develop sourcing strategies through detailed market research, talent mapping, and data mining, leveraging tools such as LinkedIn, social media, and other external resources to identify prospective candidates.
• Conduct initial outreach to and screening of prospective internal and external candidates and serve as the primary point of contact throughout the recruiting process.
• Partner with hiring managers and HR stakeholders across the Americas region to develop talent acquisition strategies aligned with business growth objectives and workforce planning needs.
• Provide market intelligence, talent insights, and competitive benchmarking to support hiring decisions across multiple geographies and business functions.
• Execute employment branding and talent attraction initiatives and collaborate with Communications and HR partners to support designated objectives.
• Coordinate phases of the talent acquisition process for assigned talent pipelines and evaluate candidate recommendations against business requirements.
• Ensure compliance with talent acquisition processes, systems, and governance standards.
• Monitor progress against key recruiting metrics, including time-to-fill, cost-per-hire, candidate pipeline health, diversity representation, and candidate experience.
• Build and maintain strong relationships with internal stakeholders to influence hiring decisions and drive successful recruitment outcomes.
• Support strategic talent initiatives and projects that enhance recruiting effectiveness and strengthen Mastercard’s employer brand across the Americas region.

All About You

• Experience implementing talent acquisition programs and processes, including candidate screening, assessment, and selection, in a fast-paced, high-volume, and matrixed environment.
• Proven track record delivering hiring results that meet business needs and stakeholder expectations.
• Consistently delivered strong performance against recruiting metrics, including time-to-fill, cost-per-hire, candidate slates, and pipeline development.
• Experience assessing and selecting top talent while providing robust market insights and candidate evaluations to hiring teams.
• Strong experience conducting market research and talent mapping independently, communicating effectively with prospective candidates, and presenting findings to stakeholders across functions and industries.
• Experience managing the full candidate lifecycle from sourcing through offer and onboarding.
• Demonstrated success identifying and developing new talent pools and sourcing channels.
• Track record of success recruiting across the Americas region, managing hiring needs across multiple countries, business functions, and organizational levels.
• Ability to influence and consult with senior stakeholders in a matrixed environment.
• Strong project management, prioritization, and organizational skills.
• Fluent in Spanish and English.
• Experience recruiting across functions such as Product, Commercial, Technology, Services, Finance, Operations, or other corporate areas is an asset.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.