Qualfon

SENIOR SPECIALIST, TALENT ACQUISITION

Qualfon  •  Cebu City, PH (Onsite)  •  7 hours ago
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Job Description

The Recruitment Specialist is responsible for managing end-to-end hiring processes to meet company and client staffing requirements. This role focuses on delivering timely and cost effective hiring results while maintaining quality standards through structured recruitment processes, data-driven strategies, and continuous improvements. The position also supports onboarding readiness by ensuring all hiring targets are met efficiently.

Responsibilities

Recruitment Operations

  • Execute day-to-day recruitment, selection, and placement processes.
  • Ensure all staffing procedures align with company and client requirements.
  • Conduct calibration and certification for new recruitment team members.
  • Review and update recruitment processes, implementing improvements where
  • necessary.
  • Recommend and apply effective sourcing and recruiting strategies to increase
  • candidate pipeline.

Headcount Fulfillment

  • Ensure 100% on-time delivery of headcount requirements.
  • Analyze hiring needs and compute expected applications based on historical hit rates.
  • Develop and execute sourcing plans to meet application and hiring targets.

Cost Management

  • Monitor and review cost per hire to ensure efficiency.
  • Evaluate expenses related to sourcing activities, office supplies, and telephony usage.

Reporting & Metrics

  • Gather and analyze recruitment data and performance metrics.
  • Track and report on key metrics such as (On-time Hiring, Hit Rate, Cost Per Hire, Conversion Rate)
  • Use insights to recommend improvements and optimize recruitment performance.

Qualifications

  • Bachelor’s degree in any field
  • At least 6 months of recruitment experience (volume hiring preferred)
  • Willing to render paid overtime when needed
  • Open to shifting and flexible schedules
  • Comfortable working onsite and engaging with candidates in person
Qualfon

About Qualfon

Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction. We lead the way with AI-enabled strategies and person-focused CXM solutions that enhance your brand and improve your customer’s lives.

Whether your goal is to increase the lifetime value and loyalty of your customers or make your operations more effective, Qualfon can help you succeed with tailor-made solutions that balance efficiency, scale, and empathy in equal measure.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Highland Park, Michigan
Year Founded
1995
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