Qualfon

SENIOR SPECIALIST, TALENT ACQUISITION

Qualfon  •  Republic of the Philippines (Onsite)  •  3 hours ago
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Job Description

Role: SENIOR SPECIALIST, TALENT ACQUISITION

Responsibilities

1. Manages R&S area

  • Ensures compliance of Recruitment KPI’s
  • Organizes recruitment team activities to achieve the goals
  • Ensures hiring the right talent, with the right sourcing to the right position

2. Ensures the application and follow‑up of Recruitment, Selection and Placement Procedures

  • Supervises day‑to‑day Recruitment, Selection and Placement Procedure
  • Conducts calibration and certification for new recruitment staff
  • Reviews Recruitment, Selection and Placement Procedures and updates where necessary
  • Implements Recruitment, Selection and Placement enhancements where needed
  • Recommends Recruiting Strategies to increase headcount

3. Enhance Company Branding

  • Facilitates Educational Tours as required
  • Coordinates with Universities for Placement and/or other school activities
  • Identifies, develops, and evaluates branding activities based on knowledge of company objectives, market characteristics, and cost factors
  • Conceptualizes Sourcing Collaterals

4. ≥5% Conversion Rate

  • Monitors total number of hires from identified sourcing strategies
  • Identifies and reviews low‑yielding sourcing strategies
  • Recommends initiatives to increase productivity of low‑yielding sourcing strategies
  • Increases social networking capability

– Area of Expertise (Skills)

  • Knowledge in BPO Advertising and Marketing
  • Recruitment KPI knowledge
  • Team organization and planning
  • Basic knowledge in Advertising, Marketing and/or Branding
  • Creative skills
  • Negotiating skills
  • Interpersonal skills
  • Planning and organizing skills

Qualifications

1. Manages R&S area

  • Ensures compliance of Recruitment KPI’s
  • Organizes recruitment team activities to achieve the goals
  • Ensures hiring the right talent, with the right sourcing to the right position

2. Ensures the application and follow‑up of Recruitment, Selection and Placement Procedures

  • Supervises day‑to‑day Recruitment, Selection and Placement Procedure
  • Conducts calibration and certification for new recruitment staff
  • Reviews Recruitment, Selection and Placement Procedures and updates where necessary
  • Implements Recruitment, Selection and Placement enhancements where needed
  • Recommends Recruiting Strategies to increase headcount

3. Enhance Company Branding

  • Facilitates Educational Tours as required
  • Coordinates with Universities for Placement and/or other school activities
  • Identifies, develops, and evaluates branding activities based on knowledge of company objectives, market characteristics, and cost factors
  • Conceptualizes Sourcing Collaterals

4. ≥5% Conversion Rate

  • Monitors total number of hires from identified sourcing strategies
  • Identifies and reviews low‑yielding sourcing strategies
  • Recommends initiatives to increase productivity of low‑yielding sourcing strategies
  • Increases social networking capability

– Area of Expertise (Skills)

  • Knowledge in BPO Advertising and Marketing
  • Recruitment KPI knowledge
  • Team organization and planning
  • Basic knowledge in Advertising, Marketing and/or Branding
  • Creative skills
  • Negotiating skills
  • Interpersonal skills
  • Planning and organizing skills
Qualfon

About Qualfon

Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction. We lead the way with AI-enabled strategies and person-focused CXM solutions that enhance your brand and improve your customer’s lives.

Whether your goal is to increase the lifetime value and loyalty of your customers or make your operations more effective, Qualfon can help you succeed with tailor-made solutions that balance efficiency, scale, and empathy in equal measure.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Highland Park, Michigan
Year Founded
1995
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