Raya CX

Senior Specialist Project Manager

Raya CX  •  Cairo, EG (Onsite)  •  3 days ago
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Job Description

What will you do?

  1. Develop project plan & identifies the required tasks to reach the desired output and objectives through
    identifying client's requirements, setting authority matrix & preparing materials related to project's technical
    details
  2. Monitor & review project's development activities and participate in the verification and validation process
    to ensure adherence to time plans
  3. Analyze business cycles and requirements in accordance with the project scope of work and applies
    necessary actions to support all processes
  4. Conduct regular meetings with clients to review and discuss end results to ensure alignment and satisfaction
  5. Regularly apply analysis of project process and conduct improvement opportunity analysis in order to
    maximized profit and provide value added to clients
  6. Responsible for project's financial files during the implementation phase

TECHNICAL SKILLS:


Communication skills – Computer skills – Financial Skills

LANGUAGE SKILLS:

Arabic: Proficient

English Proficient

PROFESSIONAL EXPERIENCE:

2-4 years

EDUCATIONAL BACKGROUND:

  • Bachelor's degree
  • PMP certificate is an added plus by
Raya CX

About Raya CX

RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries. RAYA CX has been the preferred partner of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, since 2001.

Delivering from the most competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.

Industry
Consulting & Advisory
Company Size
5,001-10,000 employees
Headquarters
Giza , EG
Year Founded
Unknown
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