Job Description

We’re seeking a future team member for the role of Senior Specialist to join our CollateralONE team. This role is located in London.

In this role, you’ll make an impact in the following ways:

• Support CollateralONE’s client execution team with activities that advance global client growth initiatives, ensuring daily work aligns with BNY Markets’ strategic objectives and revenue goals.
• Collaborate with Sales and Relationship Management to operationalize go-to-market plans by preparing client materials, coordinating outreach, and assisting in structuring complex deals for buy-side clients.
• Champion client experience at scale: prioritize pain-point remediation and automation investments, standardize global processes, and institutionalize playbooks; ensuring feedback directly informs roadmap and service model changes.
• Collaborate with broader team to shape the Product & Technology roadmap: build business cases grounded in client economics and competitive differentiation, direct competitive intelligence to inform backlog decisions and go forward strategy for extensive growth.
• Partner with Marketing to provide comprehensive and impactful messaging to current and target client base.
• Provide executive-level communications: deliver concise updates to senior leadership on performance, risk, client feedback, roadmap status, and investment needs; prepare board-level or executive readouts with clear decisions, trade-offs, and follow-through actions.

To be successful in this role, we’re seeking the following:

• Bachelor’s degree in business management or a similar field
• Product related knowledge is required along with previous experience of working in a regulated financial services environment

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.