The Senior Specialist, Operation Applications, reports directly to the Supervisor, Operation Applications. This role is responsible for the delivery and support of the Quorum product stack. Additionally, this role requires actively working, and aligning solutions, with both IT and non-IT groups throughout Cheniere.
RESPONSIBILITIES AND ESSENTIAL DUTIES
Provide day-to-day support for oil and gas business applications, including troubleshooting, issue resolution, and user assistance
Analyze application issues using SQL queries and database investigation techniques
Support software enhancements, testing activities, deployments, and production support processes
Participate in requirements gathering sessions with business stakeholders
Develop and maintain:
Business Requirements Documents (BRDs)
Functional Design Documents (FDDs)
Technical Design Documents (TDDs)
Test plans and testing coordination documentation
Coordinate and support User Acceptance Testing (UAT) efforts
Work closely with development, infrastructure, and business teams throughout the Software Development Lifecycle (SDLC)
Assist with report development, troubleshooting reports, and data validation activities
Create and maintain support documentation, wiki pages, and operational procedures
Participate in incident management, root cause analysis, and continuous improvement initiatives
KNOWLEDGE AND SKILLS
Strong SQL knowledge, including querying, troubleshooting, and data analysis
Solid understanding of the Software Development Lifecycle (SDLC)
Basic coding and debugging knowledge
Familiarity with IIS, services, scheduled jobs, APIs, or middleware platforms
Basic understanding of networking, server environments, and application hosting concepts
Basic experience using Azure DevOps
Knowledge of enterprise applications, support processes and change management practices
Experience documenting:
Requirements gathering
Functional design
Technical design
Testing coordination and execution
Strong analytical, problem-solving, and communication skills
Ability to work effectively in a fast-paced operational environment
Must be available to work onsite daily
EDUCATION AND EXPERIENCE
Education and Certifications Bachelor’s degree preferred in Information Technology related field of study. Equivalent combination of education, training, and experience may be considered.
Experience: Minimum of five (5) years’ experience supporting Quorum applications (ESUITE, QPTM, Energy Components, QLS)Experience with AVEVA applications (Measurement Advisor, Field Work Tools) is a plus.
Must have the following experience:
Experience with at least one (1) scripting language (Python, PowerShell, Bash, JavaScript, etc.)
Experience with at least one reporting or BI tool (SSRS, Power BI, Cognos, Crystal Reports, Tableau, etc.)
Experience supporting integrations, interfaces, or batch scheduling tools.
Experience supporting software applications within the oil and gas industry
DIRECT REPORTS
No direct reports.
FREEDOM TO ACT
Ability to multi-task and function in a highly dynamic atmosphere must exercise discretion independently.
WORK CONDITIONS
Job is performed in a typical office environment, but is subject to time pressures and constraints, and is often dependent on input from others.
Occasionally, work may be performed from home, after normal work hours or on weekends.
Periodically travel as business requires.
Subject to drug and alcohol testing, per applicable federal regulations or as required by Cheniere.
ADA JOB REQUIREMENTS
Reasonable accommodations will be made to ensure that the essential functions of the job can be performed and not hinder the employee's performance due to physical, mental, or emotional disability.
EQUAL EMPLOYMENT OPPORTUNITY
Cheniere Energy is an equal opportunity workplace. All employment decisions are made without regard to sex, race, color, religion, national origin, citizenship, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected categories. This includes providing reasonable accommodation if requested for disabilities or religious beliefs and practices.
Cheniere Energy is a global leader in LNG providing flexible, reliable and affordable energy to the world while powering the transition to a lower-carbon future.
We are a values-driven company that focuses on teamwork, respect, accountability, integrity, nimbleness, and above all, safety for our employees, our communities, and our assets.
Cheniere Energy’s global impact is achieved through a diverse and passionate workforce that is invested in our company through our annual stock-grant program. Our high-performing employees are united by a shared mission, common goals and a culture of inclusion and caring.
Our comprehensive compensation and benefits offerings are competitive and strong, and they prioritize wellness and performance incentives that reward results. As an employee of Cheniere Energy, you will make an impact on our business and our communities.
A Fortune 500 company, Cheniere Energy is headquartered in Houston with U.S. offices in Lake Charles, Louisiana and Washington D.C.; production sites in Cameron, Louisiana and Gregory, Texas; and international offices in London, Singapore, Beijing and Tokyo.
