Job Description

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.

We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.

If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!

Are you a detail-driven marketing professional who thrives on keeping projects moving and ensuring flawless execution? Join Regional Finance as a Senior Marketing Specialist and play a key role in managing customer communications, direct mail campaigns, vendor partnerships, and marketing operations that support our customers and branch teams nationwide. If you're highly organized, enjoy balancing multiple projects, and take pride in delivering quality work, we'd love to hear from you.

Job Purpose

Manage all of Regional’s customer service mailings and maintain relationship with mail vendor. Track direct mail campaign, prepare print estimate requests and manage the print inventory, provide proofing support and manage 800 numbers. Provide backup support to the Marketing Managers and provide support to branch team members.

Duties and Responsibilities

• Develop and execute all the company’s customer service mailings.
• Prepare instructions for mail/print vendor
• Review and approve audit files and PDFs
• Maintain necessary files for mailings
• Provide vendor with all necessary files for execution of mailings
• Upload files to vendors SFTP sites.
• Daily convenience check onboarding
• Place orders for print materials
• Maintaining print inventory and providing monthly accruals to Accounting
• Update direct mail campaigns via tracking software and update “destination reports”
• Managing the company’s 800 numbers
• Develop communication for the branches, when required
• Manage relationship with mail vendor
• Process Do Not Solicit requests
• Provide backup for proofing solicitation campaigns
• Field ad hoc requests and marketing related questions and concerns from the field, other home office departments and customer via email and phone
• Coordinate with the field and/or Treasury on any issues with convenience check processing
• Other duties as required.

Minimum Qualifications

• Bachelor’s degree in Marketing or related field
• 5+ years marketing experience
• Proficiency with Microsoft Office products
• Project Management

Preferred Qualifications

• Direct mail
• Project Management
• Vendor Management

Critical Competencies

• Project and organizational skills
• Ability to multi-task and manage multiple projects
• Detail oriented with strong communications skills

#LI-hybrid

Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional’s policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.