Job Description

Job Summary

Job Summary:

We are looking for a detail-oriented PTP Analyst with hands-on experience in invoice processing and exposure to procurement tools. The role involves executing day-to-day PTP activities, ensuring SLA adherence, and supporting supplier enablement in a client-facing environment.

Key Responsibilities:

• Handle queries and provide timely resolution within SLA timelines
• Monitor and manage backlogs, escalations, and aging cases, ensuring closure and client satisfaction
• Perform root cause analysis (RCA) for recurring issues and implement preventive controls
• Execute end-to-end PTP transactions (Invoice, SES, query resolution)
• Raise and resolve queries with vendors and internal stakeholders
• Maintain accuracy and compliance as per SOPs and client guidelines
• Support supplier enablement activities (vendor onboarding, communication)
• Work on ticketing tools (SNOW) for issue tracking and resolution
• Coordinate with clients for day-to-day operational queries and clarifications
• Identify basic issues and escalate as per defined process
• Willingness to work in global shift rotations supporting US, UK, APAC, and EMAE regions

Required Skills & Experience:

• Experience in PTP / Accounts Payable / Procurement Operations
• Hands-on experience in Invoice Processing
• Exposure to client interaction / client-facing environment

Technical Skills: Working knowledge of: SAP, Ariba / Coupa, ServiceNow (SNOW)

Key Responsibilities

1. Review, Process, And Validate Vendor Invoices, Ensuring Adherence To Company Policies And Accounting Standards.
2. Collaborate With Internal Teams And External Stakeholders To Resolve Discrepancies And Ensure Accurate Transaction Records.
3. Implement And Maintain Quality Management Protocols To Safeguard Confidential Client Information And Optimize Invoice Processing Workflows.
4. Assist In Month-End Closing Activities For Accounts Payable By Reconciling Invoice Records And Supporting Financial Reporting Requirements.
5. Develop And Maintain Standard Operating Procedures (Sops) For Invoice And Travel & Expense Processing, Ensuring Clarity And Compliance Across Teams.

Skill Requirements

1. Proficient In Invoice Processing And Travel & Expense Management
2. Strong Understanding Of Accounts Payable Processes And Financial Regulations
3. Familiarity With Erp Systems Such As Sap And Oracle
4. Excellent Analytical Skills And Attention To Detail
5. Good Communication And Collaboration Abilities

Other Requirements

1. Optional But Valuable Certifications: Certified Accounts Payable Professional (Capp), Six Sigma Green Belt, Or Similar Quality Management Certifications