Job Description

The Global Platform Management & Governance Team is responsible for designing and developing a streamlined Governance framework, the approach and operating model to support the needs of the GWAM business and partnering closely with all critical functions to achieve success.

Position Responsibilities:

Board Management (60%)

• Support the development and implementation of a Global Fund Board Framework from securing approval to each aspect of the implementation, which includes:
  • Support the drafting and organize review and approval process for a Global Fund Board Policy, Standard and Board Mandates, working closely with Legal, Compliance and other functions
  • Maintain and update the Global Fund Board Calendar, coordinating dates with CoSec Globally
  • Support the implementation of a policies repository, with the view to harmonize the Fund policies globally
  • Support the development of board efficiencies surveys and expertise matrix, working closely with CoSec and Functions in the business
  • Support initiatives to improve board efficiencies, such as developing templates, and reviewing administrative tasks
• Engage with the functions and support the development of processes & implementation of the framework above
• Identify tools to better support and harmonize the Board Management Process and the extended Global Platform Management and Governance team, including PowerApp, PowerBi, etc
• Support Global Fund Boards with recommendations for improvements e efficiencies
• This is a new role within the organization so responsibilities may evolve overtime. All of the above will be supported with the guidance and partnership with the Head of Global Fund Management

Platform Maintenance & Governance (20%)

• Input/Review fund related data for third party vendor templates e.g., Allfunds, Fundinfo etc.
• Coordinate with Citi Fund Corporate services/Management Company/Board/Manulife stakeholders on execution of legal agreements, resolutions, SLA’s, certificate of residence, fee letters etc.

• Periodically update fund country registration matrix and list of distributors
• Support the platform reporting with the production of:
  • List of share classes registered in different countries
  • MGF Reg Matrix
  • Marketing & Distribution Reports to General Distributor of MGF & MAF Boards
  • KIID Production
• The above list of tasks is an indication of the job scope, the individual may be called upon to support other platform related tasks as and when required.

Product Implementation and Project Management (20%)

• Provide technical support to the Investment Product & Platform team as and when required.
• Engage with stakeholders in HK, Europe & US to deliver BAU reporting.

Required Qualifications

• Minimum 2 years of experience in financial services.
• Strong writing, analytical, and organizational skills.
• Experience drafting or supporting policies and procedures is an advantage.
• Proficiency in Microsoft Office and investment data tools.
• Strong communication and stakeholder‑management skills.
• Bachelor’s degree in Finance, Business Administration, or related field.
• Fluency in written and spoken English.

Preferred Qualifications

• Experience in investment products, governance, or platform operations.
• Familiarity with Power BI, PowerApps, or similar tools.
• Experience working with global or cross‑functional teams.

When you join our team

• We’ll empower you to learn and grow the career you want.
• We’ll support you with a flexible, inclusive environment focused on well‑being.
• As part of a global team, you’ll help shape the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com

Working Arrangement

Hybrid