Job Description

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary

Oversees all compliance and safety-driven, quality control and improvement, and administrative functions under the purview of the Environment and Sustainability Department (ESD) dealing with the everyday management of hazardous materials, waste management, sustainability, environmental services, landscaping, snow removal and pest management services at all acute, sub-acute, and physician practice sites in the LVHN Region. Serves as a liaison between LVHN Jefferson-approved vendors and all LVHN stakeholders including but not limited to Infection Prevention, Occupational Safety Management, Emergency Management, Fire Safety, Accounts Payable, Real Estate, campus operations and facilities management, Start Up Services, Strategic Sourcing, Value Analysis, Patient Safety, LVHN Quality, Public Safety/Security, IS&T, DOE, JC Accreditation, Risk Management, and LVHN Legal. Assists in maintaining operational excellence, legal and regulatory compliance, and the timely processing of all account maintenance activities, while fostering a culture of transparency, accuracy, and service.

Job Duties

• Manages the tactical and strategic aspects of the everyday compliance duties of the Environmental and Sustainability Department (ESD), including those pertaining to compliance with EPA/PADEP, Joint Commission, DOT, DOH, OSHA, and Pennsylvania state regulations, based on regular timely periodic assessments, comprehensive reporting, and corrective actions
• Develops and administers the use of effective, timely, and reproducible mechanisms and tools for environmental rounding, system tracers, audits, QA/QC surveys, to effectively track less than adequate (LTA) vendor, LVHN colleague, and system performance, providing recommendations aimed at improving everyday compliance and psychological safety-driven safety critical waste management systems
• Reviews and revises those hazardous materials and waste management (HMWM), sustainability, and vendor management policies, processes, contracts/MSAs, and procedures based on a synthesis of reliable, verifiable information, and systems thinking techniques
• Manages and corrects vendor activity that results in new, updated, or terminated LVHN vendor accounts, to effectively best portray an accurate correspondence between viable account service activity and invoicing
• Synthesizes information and uses a systems approach to assess the financial and safety management impact of the daily handling of all relevant waste streams and provides recommendations to management and senior leadership when requested
• Acts as a subject matter expert (SME) between LVHN-approved vendors, regulatory agencies, Legacy Jefferson, and Jefferson Lehigh stakeholders to understand, comply with, and maximize the effectiveness of everyday waste management processes
• Supports Legacy Jefferson in efforts pertaining to HMWM, vendor performance assessment, maintenance of the Joint Commission Sustainability Certification, and relevant knowledge management, learning, and training intiatives
• Develops and monitors KPIs, dashboards, and other performance metrics to best ensure effective program performance, credentialing, and enrollment processes, as well as recommend timely effective corrective actions as needed
• Develops and administers relevant education, training, and information management mechanisms including website maintenance used by the ESD to best ensure a consistent and verifiable system of knowledge transfer
• Creates the documents and updated mission critical processes and procedures used by ESD to meet the requirements outlined in the HMWM to satisfy Joint Commission regulations and elements of performance, and the mandate of LVHN's senior leadership and the LVHN Board

Minimum Qualifications

• Master’s Degree in a healthcare, business, public health, or science discipline or
• 5 years in an acute, sub-acute, or physician practice setting or as a consultant, surveyor or compliance auditor
• 2 years in a supervisory position or subject matter expert role for assessing and mitigating compliance risk and hazard exposure
• Must possess strong computer skills in Microsoft Office, particularly Excel statistics, spread sheet development, and Pivot Tables; and MS PowerPoint for the preparation of reports and presentation materials; MS Teams
• Must possess strong critical thinking, interpersonal, team building, and liaison skills essential for working with all Jefferson LVHN colleagues, vendors and regulatory agents
• Deadline driven Individual with high organizational skills, able to monitor and assess one's own performance and that of stakeholders, to complete timely assessments and take corrective action
• Ability to effectively communicate with all levels of the Jefferson LVHN network in both written and verbal formats exemplifying strong editorial skills
• Ability to incorporate continuous quality improvement principles in all activities and operations
• Willing to be mentored in human factors engineering (HFE), systems safety, and or instructional design techniques
• DL - Driver's License_PA - State of Pennsylvania Upon Hire

Preferred Qualifications

• Master’s Degree in a healthcare, public health, or science discipline and
• Master’s Degree business (MBA)
• 7 years in an acute, sub-acute, or physician practice setting or as a consultant, surveyor or compliance auditor
• 3 years in a supervisory position or subject matter expert role for assessing and mitigating compliance risks and hazard exposure
• 1 year in human factors and or systems safety management, with an emphasis on developing a high reliability organization and Just Culture
• Experience with Lean/Six Sigma.
• Experience with environmental reporting and permitting is preferred
• Knowledge of Joint Commission regulations and compliance, particularly as apply to waste management and associated regulatory compliance requirements is preferred
• Healthcare administration, healthcare informatics, value analysis, safety management, industrial hygiene, hazardous materials management, and or sustainability experience
• Strong emotional intelligence, with adept skills at relationship building and negotiation, including persuading others to identify hazards and less than adequate systems performance, with the overarching goal to assist in making quality improvements is preferred
• MS Forms, MS Visio, MS SharePoint, Qualtrics, Tableau, Articulate 360, Camtasia or other screen capture software
• Experience with online course development, learning management system administration, and website maintenance
• Background in occupational, environmental, or systems safety, hazardous materials waste management, emergency management, infection prevention, environmental services management, employee health, risk management, quality, patient safety, patient experience, high reliability, human factors engineering or systems thinking
• Certified Hazardous Materials Manager (CHMM)
• CHESP - Certified Healthcare Environmental Services Professional - American Hospital Association Upon Hire
• CHSP - Certified Healthcare Safety Professional - International Board for Certification of Safety Managers Upon Hire
• CIC - Certified in Infection Control - Certification Board of Infection Control and Epidemiology Upon Hire
• HEM - Healthcare Environmental Manager - Emergency Care Research Institute Upon Hire

Additional Qualifications

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Day Shift

Address:

1628 Chew St

Primary Location:

Allentown- 1628 Chew Street

Position Type:

Onsite

Union:

Not Applicable

Work Schedule:

Monday-Friday 8:00a-4:30p

Department:

1004-09161 Environment And Sustainability - CC