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1.Requirement Management - 50%
Lead the preparation and participation of requirements gathering workshops for ReSourcePro’s technical solution development including processes, decision criteria, user requirements, and business goals. Take the responsibility to document and support the implementation phase.
2. Solution Proposal - 30%
Work in collaboration with the various Technology internal teams (Software Architects, Database Administrators, Developers, and management team) to help guide the client to a solution that will meet the requirements while aiming to stay within the boundaries of the project timeline, budget and technical solution complexity. Work with internal clients to establish methods and metrics for measuring the ‘before’ and ‘after’ performance of the technical solution.
3. Project Implementation - 20%
Support the implementation of any new technical system by taking an active role in leading the change management process, creation of any needed training materials, and migration of any required historical data
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Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance process and workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history.
