Job Description

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Specialist, Client Processing, to join our Transfer Agency team. This role is located in Dublin, Ireland.

Support the day-to-day delivery of Alternatives Transfer Agency operations. Focus on accurate dealing execution, register maintenance, investor transaction control, and timely output delivery. Act as a senior technical resource within the team, helping to resolve complex queries, maintain service quality, and support process improvement through disciplined execution, technology, and data. Coordinate closely with AML/KYC, Tax (FATCA/CRS), Client Service, and internal operational teams to ensure a controlled and client-focused service model.

In this role, you’ll make an impact in the following ways:

• Support daily dealing cycles and investor lifecycle activity, including onboarding coordination, subscriptions, redemptions, transfers, and register updates, with a strong focus on accuracy and timeliness.
• Manage assigned workflows effectively and deliver to agreed SLAs, cut-offs, and control standards.
• Review core processing outputs and exceptions to ensure data integrity across TA platforms and reports.
• Coordinate with AML/KYC on investor due diligence requirements, documentation dependencies, and exception follow-up.
• Coordinate with FATCA/CRS teams on data and reporting obligations, ensuring records remain complete, accurate, and current.
• Liaise with Client Service and internal stakeholders on queries, escalations, and service-related issues, providing timely and practical support.
• Support cash flow handoffs, transaction follow-up, and reconciliations with custodians and administrators, ensuring prompt resolution of breaks.
• Administer fund and share class terms, events, and static data updates in line with prospectus requirements and governing documents.
• Identify opportunities to simplify processes and improve efficiency through workflow tools, automation, and relevant AI use cases.
• Partner with Product and Technology teams on enhancements, requirement gathering, UAT support, and implementation activity.

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or equivalent experience; finance, accounting, or business preferred.
• Minimum 2 years of experience in Transfer Agency, Fund Administration, Investor Services, or related operations.
• Experience across core TA processes, including investor transactions, register maintenance, reconciliations, and issue resolution.
• Exposure to hedge funds, alternatives, and/or UCITS structures would be advantageous.
• Experience working within a controlled environment with a strong focus on accuracy, risk awareness, and service delivery.
• Familiarity with TA platforms, workflow tools, process improvement initiatives, or UAT support would be beneficial.
• Strong technical understanding of TA processes and the ability to work independently on more complex tasks.
• Clear communication and effective stakeholder coordination across operations, AML, Tax, Client Service, and Technology.
• High attention to detail, strong operational discipline, and a consistent control mindset.
• Analytical and solution-oriented approach to problem solving, exception management, and prioritization.
• Ownership, accountability, and sound judgement in a deadline-driven environment.
• Strong systems aptitude and a willingness to contribute to continuous improvement and automation initiatives.

This role supports BNY's strategic pillars by helping deliver reliable client service, strengthening operational discipline, and contributing to a collaborative, continuously improving team environment.

Principle alignment: Client Obsessed, Own It, Stay Curious, Spark Progress, and Thrive Together guide how we execute, solve problems, and work across functions.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.