Docsumo 📄

Senior Solutions Engineer (3+ years, B2B SaaS)

Docsumo 📄  â€¢  Mumbai, IN (Onsite)  â€¢  1 month ago
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Job Description

About Docsumo:
Docsumo is your go-to Document AI solution for streamlining business operations. We turn complex documents like bank statements, policies, and financial statements into valuable, actionable data. Our cutting-edge technology helps businesses make smarter decisions faster. We are backed by marquee investors such as Sequoia, Barclays, Fifth Wall, Common Ocean, and Techstars.
At Docsumo, we're on a mission to revolutionize how businesses handle data. We empower companies to:- Boost efficiency by 6-10 times.- Make quick, accurate decisions from unstructured information.- Scale operations effortlessly through innovative technology

Key Responsibilities:

  • Provide technical expertise through solution designs, solution demonstrations, proof of concepts by various mediums - in-person/virtual presentations, white boards etc. 
  • Should be able to cater to the customer's requirement.
  • Should be able to provide support assistance to the customer at times when required. 
  • Delivering customer demos and helping with customer onboarding. 
  • Should be able to design solutions based on the customer’s requirement and flexibility and must know how to work on multiple solutions. 
  • Work cross-functionally with the Product Management and Engineering teams to ensure internal speed bumps are encountered. 
  • Reporting processes that may need improvement.
  • Ensuring that our CRM contains accurate account details and contact information. 
  • Work with the CS and Sales team to ensure all the demos and onboarding setups are handled.
  • RnD mindset to come up with innovative solutions and workflows.
  • Work Timings will be 3:30PM IST to 12:30AM IST

Need to have:

  • Has minimum 3 years of experience, preferably in SaaS or IT.
  • Must have a full time degree in Engineering Background.
  • Must have good experience in programming languages like python. 
  • Good understanding of REST API and making api calls. 
  • Good experience with POSTMAN, integration tools like zapier, and other middleware. 

Nice to have:

  • Team player who can take responsibility for anything from fixing the office internet to making a sales pitch to the CXO of a company. We believe in the ideology that - Buck stops with me
  • Consistent track record of documenting, synthesizing, and communicating results.
  • Must be self-motivated, flexible, collaborative, with an eagerness to learn.
  • Commitment to embracing best practices and a continual improvement mindset.
Our Cultural Standards: 
Take ownership of your time and work- You should feel proud of what you have accomplished at Docsumo- No excuses & get things done
Have a growth mindset- Welcome ambiguous situations, think through, and decide. - Yes, you can climb all 14 peaks over 8k meters in 7 months, but first you have to imagine it and then do everything to move the needle - Nims Purja
Pay attention to details- Nothing reflects carelessness more than poorly written notes/emails, basic code errors, poor word choices, and unclear task updates.
Be highly collaborative while deciding independently- We want to be like a high performing football team where everyone knows where the goal is but players make their own decisions on the field. - Take inputs from your team frequently to get perspective and then act fast. 
Be purposeful in your actions- Improve people's lives through your work & be proud of your time at Docsumo- Challenging work, great boss, great team & good pay - let us know if anything changes 
Be respectful- Respect people & do right by them (customers, team, vendors, partners, society) - Speak up, give constructive feedback & be part of each others journey
How to Apply: Apply on our career page (https://jobs.lever.co/docsumo); and/orSend us an application at careers@docsumo.com
Docsumo 📄

About Docsumo 📄

Docsumo is a Document AI software that helps you convert unstructured documents such as invoices, bank statements, tax returns to structured & actionable data.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
New York
Year Founded
2019
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