As a Senior Solutions Delivery Engineer, you will guide customers through structured onboarding, migration, configuration, and optimization of Sonatype products while partnering with engineering, customer success, sales, and product teams to solve challenges and deliver impactful outcomes. In addition, you will provide delivery leadership within the Solutions Delivery Engineering team, supporting engagement quality, consistency, and peer mentorship.
Provide delivery leadership within the Solutions Delivery Engineering team, supporting engagement quality, consistency, and best practices.
Act as a point of escalation for complex or high-impact engagements, helping guide resolution while remaining within defined service scope.
Support and mentor other Solutions Delivery Engineers in the region through delivery reviews, knowledge sharing, and peer guidance.
Contribute to the improvement of service templates, delivery standards, and internal documentation to strengthen consistency and scalability.
Share delivery insights and recurring patterns with cross-functional partners to inform continuous improvement efforts.
Serve as a communication filter for regional delivery topics, consolidating updates, risks, and escalations for review with the Solutions Delivery Engineering manager.
Deliver Sonatype service offerings in alignment with defined scope, success criteria, and delivery standards, including implementation, configuration, and structured customer guidance.
Support product-focused migration activities by executing data and configuration tasks, validating completion, and ensuring alignment with target state requirements.
Provide product-specific guidance, identify issues or risks, present available options, and perform troubleshooting within the engagement scope.
Manage engagement timelines, expectations, communication, and documentation, and facilitate working sessions, reviews, and customer discussions.
Collaborate with Customer Success, Sales, Support, and Product Management, and share field insights that inform product and service improvements.
Maintain accurate plans, validation records, and engagement materials, provide complete handoffs to internal teams, and record activities for traceability and continuous improvement.
At least 8 years of experience in DevOps, cloud engineering, software delivery, or related work.
Knowledge of repository management, artifact workflows, CI and CD tools, containers, and orchestration.
Familiarity with AWS, Azure, or Google Cloud, modern build ecosystems, and SDLC.
Ability to work with Groovy, Bash, Python, Helm, or YAML when required.
Ability to lead customer engagements with clear communication, documentation, and ownership.
Demonstrated experience providing delivery leadership, peer guidance, or escalation support within a regional or team-based delivery environment.
Experience with migration or modernization projects.
Exposure to enterprise DevOps, software security, or supply chain practices.
Experience working with global, cross-functional teams.
Familiarity with SaaS delivery models or cloud-based deployment patterns.
The Sonatype journey started 15 years ago, just as the concept of “open source” software development was gaining steam. From our humble beginning as core contributors to Apache Maven, to supporting the world’s largest repository of open source components (Central), to distributing the world's most popular repository manager (Sonatype Nexus Repository), we’ve played a meaningful role in helping the world embrace the power of open innovation.
Over time, we witnessed the staggering volume and variety of open source libraries that began flowing into every development environment in the world. We understood that when open source components are properly managed, they provide a tremendous energy for accelerating innovation. Conversely, when unmanaged, open source "gone wild" can lead directly to security vulnerabilities, licensing risks, enormous rework, and waste.
Our vision today is simple.
We are laser focused on helping organizations continuously harness all of the good that open source has to offer, without any of the risk. In order to do this, we have invested in knowing more about the quality of open source than anyone else in the world. This investment takes the form of machine learning, artificial intelligence, and human expertise, which in aggregate produces highly curated intelligence that is infused into every Sonatype product. Organizations equipped with Sonatype products make better decisions, innovate faster at scale, and rest comfortably knowing that their applications always consist of the highest quality open source components.
