Bosch

Senior Solution Engineer CRM (f/m/div.)

Bosch  •  Lisbon, PT (Onsite)  •  2 hours ago
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Job Description

Company Description

The Bosch Group has more than 400 000 employees around the world, present in 60 countries, and we are proud to impact people’s lives and to work towards a more sustainable future.

In the city of Aveiro, Bosch has one of its biggest production sites for Bosch Home Comfort division, as well as a Research and Development Center for new and improved heating solutions for the residential segment. With more than 1400 employees, focused on innovation, sustainability and collaboration, Bosch Aveiro joins together experts in diverse areas, from mechanical engineering to connectivity and software solutions, as well as industrialization and quality.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference in mindsets, cultures, generations, identities and perspectives. Everyone should bring their authenticity and work together respectfully. Bosch is an employer that values diversity and equal opportunities. We welcome applications from people with disabilities and we can provide reasonable accommodations during the recruitment process and in the performance of professional activity. By including everyone and ensuring equal opportunities we unleash our full potential.

Job Description

Your contribution to something big:

  • End-to-end AI solution development: Design, prototype, deploy and continuously improve Generative AI products and agentic workflows throughout their lifecycle.
  • Hands-on implementation: Build and configure prompts, AI agents, workflows and tool integrations using technologies such as Python, enterprise AI platforms and low-code automation tools such as n8n.
  • System integration: Design and implement integrations using APIs, MCPs and webhooks. Define clear interface requirements for CRM and platform teams, including technologies such as OData, REST APIs and Microsoft Dataverse Web API.
  • Business and user alignment: Translate business requirements, user feedback and process needs into practical AI solutions while ensuring secure and responsible handling of CRM data.
  • Product ownership: Co-own the product lifecycle after rollout, including backlog prioritization, release coordination and continuous improvement.
  • Value creation: Identify opportunities to scale successful AI solutions and contribute to measurable improvements in CRM processes across multiple geographies.

Qualifications

What distinguishes you:

Education: Degree in Business Informatics, Computer Science, Data Science, Business Administration or a comparable field.

Experience:

  • Several years of experience developing and deploying GenAI, AI-agent or automation solutions from prototype to production.
  • Experience with CRM processes and platforms is a strong advantage.

Know-how:

  • Hands-on experience with Python, LLMs, RAG, AI agents, APIs and enterprise AI platforms.
  • Knowledge of CRM integrations, such as SAP CX, Microsoft Dynamics 365, Dataverse, OData or REST APIs.
  • Experience with Databricks or workflow automation tools such as n8n is a plus.

Working Style and Methods:

  • Hands-on, solution-oriented and comfortable turning business requirements into scalable technical solutions.
  • Able to work independently and collaboratively across technical and business teams.

Personality:

  • Curious, collaborative and passionate about AI, technology and creating business value.

Languages: Very good English skills.

Additional Information

Work #LikeABosch includes:

⚖️ Flexible work conditions

🔀 Hybrid work system

🌐 Exchange with colleagues around the world

🧑‍⚕️ Health insurance and medical office on site (general surgeon, psychology, physiotherapy, general clinic)

📚 Training opportunities (p.e., technical training, foreign languages training) & certifications

📈 Opportunities for career progression and continuous professional development

💲 Access to great discounts in partnerships and Bosch products

🏋️ Sports and health related activities

💰 Flexible benefits platform

🅿️ Free parking lot

🍽️ Canteen

Success stories don´t just happen. They are made...

Make it happen! We are looking forward to your application!

Bosch

About Bosch

The Bosch Group is a leading global supplier of technology and services. It employs roughly 417,900 associates worldwide (as of December 31, 2024). According to preliminary figures, the company generated sales of 90.5 billion euros in 2024. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. With its business activities, the company aims to use technology to help shape universal trends such as automation, electrification, digitalization, connectivity, and an orientation to sustainability. In this context, Bosch’s broad diversification across regions and industries strengthens its innovativeness and robustness. Bosch uses its proven expertise in sensor technology, software, and services to offer customers cross-domain solutions from a single source. It also applies its expertise in connectivity and artificial intelligence in order to develop and manufacture user-friendly, sustainable products. With technology that is “Invented for life,” Bosch wants to help improve quality of life and conserve natural resources. The Bosch Group comprises Robert Bosch GmbH and its roughly 470 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. Bosch’s innovative strength is key to the company’s further development. At 136 locations across the globe, Bosch employs some 86,900 associates in research and development, of which nearly 48,000 are software engineers.

Instagram: https://www.instagram.com/boschglobal/

Facebook: https://www.facebook.com/BoschGlobal

Glassdoor: https://bit.ly/3raTZnH

Imprint: www.bosch.com/corporate-information

Privacy statement: https://www.bosch.com/data-protection-notice-bosch-linkedin/

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Gerlingen-Schillerhöhe, DE
Year Founded
Unknown
Website
bosch.com
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