Senior Solutions Architect

The Senior Solution Architect architects, designs, implements, and optimizes enterprise network and collaboration solutions that enable secure, reliable, and scalable communication across the organization. This role primarily focuses on routing, switching, and wireless technologies while incorporating strategic voice and VoIP capabilities to support modern collaboration.

Key Responsibilities:

Design, implement, and maintain enterprise network infrastructures, including core routing, switching, and wireless architectures, ensuring high availability, performance, and security.
Integrate and optimize voice and collaboration solutions within the network, including VoIP systems, call routing, dial plans, and telephony platforms such as Cisco Unified Communications Manager and related infrastructure components. Enable modern collaboration platforms, including softphone solutions and Microsoft Teams integration, to ensure seamless interoperability between traditional telephony and software-based communications. Establish and enforce standards and best practices for network and voice solutions, covering device management, call quality optimization, and infrastructure scalability.
Evaluate emerging technologies and design innovative solutions that align with enterprise requirements for resiliency, security, and user experience. Collaborate cross-functionally with network, infrastructure, and business teams to deliver integrated communication solutions that support evolving business needs.

This role is ideal for a solutions architect who thrives at the intersection of advanced networking and enterprise collaboration, bringing expertise in routing, switching, wireless, and a sprinkle of VoIP to deliver modern, connected workplace experiences.

Minimum Education
8–12+ years of experience in healthcare technology, clinical systems, or solution architecture
Experience with clinical device integration and healthcare IT ecosystems
Strong understanding of hospital operations and clinical workflows
Experience with interoperability standards and system integration

Minimum Work Experience
Experience in pediatric or acute care hospital environments
Familiarity with patient engagement platforms and bedside technologies
Experience with Epic or other major EHR systems

Required Skills/Knowledge
Experience working in a heavily regulated industry. Healthcare is a plus.
Advanced knowledge of product management.
Experience working with global distributed multicultural teams.
Experience with agile leadership.
Experience with building, delivering and maintaining production ready products.
Knowledge of statistical data analysis and machine learning such as linear models, time series forecasting, neural network, random forest and NLP models, etc.
Expert in Python coding and utilization of machine learning and statistical packages for modeling.
Experience with database skills, SQL, NoSQL, coding for ETL.
Seeks to acquire knowledge in area of specialty.
Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions.
Ability to work independently.
Demonstrated analytical skills.
Demonstrated project management skills.
Demonstrates a high level of accuracy, even under pressure.
Demonstrates excellent judgment and decision-making skills.
Ability to drive projects to successful completion.
Possesses technical aptitude.
Great verbal and written communication skills, communicate complex findings in a clear and understandable manner
Great facilitation ability to host sessions and elicit ideas from others, understanding their issues and encourage group participation
Attention to detail.
Collaborate effectively with cross-functional teams
Adapt to changing priorities and thrive in a dynamic environment

Functional Accountabilities
Information & Data Architecture

• Enforce enterprise information standards, guidelines, and principles.

• Apply expertise regarding solutions information architecture.

• Enforce data architecture standards, working with Business, Application, and Operations counterparts to assure data integrity and consistency.

• Maintain documentation that maps data models to information systems and business applications.

• Aid architects to validate and fix information management issues related to data quality framework (completeness, accuracy, availability, timeliness, consistency, etc.).

• Manage data dictionary to improve documentation and coordination.

• Participate in building enterprise architecture information blueprints and data models that illustrate how information is stored, processed, and accessed in the enterprise.

• Lead data architecture, data sourcing, data flow, and solution discussions for data initiatives.

• Participate in enterprise information architecture discussions around needs and alignment to enterprise goals.

• Collaborate on data-related business requirements and perform data architecture reviews.

• Participates in enterprise information architecture discussions around needs and alignment to enterprise goals

• Collaborates on data-related business requirements and perform data architecture reviews

Stakeholder Engagement & Requirements Gathering

• Collaborate with clinical, operational, and IT stakeholders to gather and analyze requirements for healthcare technology solutions.

• Serve as a trusted advisor and primary interface for requirements refinement.

Solution Design & Architecture Leadership

• Enforce solution design by understanding opportunities and designing the best way to address them.

• Develop and review high-level designs, ensuring scalability, security, interoperability, and compliance.

• Assist in determining the best tool to solve each request.

• Apply expertise in available solutions to choose the right one for every situation.

• Architect robust solutions for patient care, data management, and operational workflows.

Strategic Alignment & Roadmap Development

• Ensure solutions align with organizational goals and technology roadmaps.

• Translate organizational objectives into actionable architectural plans.

Operational Excellence & Optimization

• Oversee tools and processes to enhance system performance and efficiency.

• Drive process improvements to optimize healthcare technology operations.

Innovation & Technology Advocacy

• Evaluate and recommend emerging healthcare technologies.

• Lead initiatives to introduce advanced solutions and future-proof the organization.

Mentorship & Team Leadership

• Mentor junior architects and engineers, fostering a culture of collaboration and innovation.

Governance, Compliance & Security

• Advocate for best practices in healthcare data security and regulatory compliance.

• Comply with all policies and standards.

Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance