Job Description

We are super excited to announce that Alexander, Stefan, Raveena, Bowen, Louise, Fernando and Robin are looking to welcome their next colleague to Team Bonnie.

You will play a key role in evolving Bonnie - Voyado's AI agent - an always on, in-app companion that helps our users work smarter by understanding intent, remembering context and taking action across our CRM platform.

Bonnie is not just another feature, it's becoming the interaction layer on top of the entire Engage product. We´re embedding AI capabilities across the platform and making sure it all feels like one coherent experience. Alongside Bonnie, we're also building a system for proactive, AI driven insights that surface opportunities before users even ask.

Some of the things you'll be up to:

• Evolve the backend architecture behind Bonnie's agentic capabilities - from conversational segment creation, insights to action workflows to content generation and automatic translations.

• Build the machine that builds the product, create scalable systems, AI harnesses and infrastructure that enable advanced AI capabilities over time.

• Be part of the shift from exploration to production - introducing structure, testing and monitoring for AI services.

• Collaborate across many teams and product areas, helping integrate Bonnie while keeping the user experience consistent and not fragmented.

• Continuously iterate on Bonnie and its underlying agents - feeding back learnings, improvements and shaping how the product evolves.
  

So, who are you?

You are a senior backend developer who has already embraced AI as part of your everyday workflow. You're comfortable in an environment that is still evolving where not everything is not fully defined, where you'll be involved across multiple areas and where adaptability and initiative matter.

You enjoy working across teams, influencing without owning everything and helping create structure where it doesn't yet exist.

We believe you:

• Have 5 years+ of object oriented backend development. C# and SQL is central in our stack but not a hard requirement.

• Have hands on experience working with AI coding tools and agents and can clearly explain how it has changed the way you build software.

• Build strong system design and architectural thinking - you know how to build scalable, maintainable systems over time not just generate code.

• Have experience working with cloud environments.

• Have an interest in (or experience with) LLM-based systems, including testing, evaluation and understanding their limitations.

• Are collaborative, flexible and proactive - someone who takes initiative, shares knowledge and helps others succeed.

What's in it for you?

Voyado wouldn’t be the powerful platform it is without the people behind it. We really care for our Voyadoers and some examples of what we can offer you are:

• An engaged team with a knowledge-sharing and friendly culture

• Summits where we hang out, workshop, discuss, and have a good time together

• Opportunities for personal and professional growth and learning in a dynamic and supportive environment.

• Work-life balance – we don't have a long work-hours culture, we value engagement over hours worked.

• An office-first but flexible hybrid working policy.

Some of our benefits:

• 30 days of vacation, so you can spend time on the things you love

• Beneficial bike lease, including e-bikes

• Breakfast buffet on Fridays

• Inhouse gym only for Voyadoers

• A generous gadget-and-phone package (your choice!)

• 5000 SEK per year in wellness allowance

• Parental leave top-up additional support for new parents

• A wellness hour you can use every week
  

About Voyado

Voyado is the ultimate solution for personalization and relevance across all channels—online and offline. Used by retailers and e-commerce companies worldwide, Voyado makes it possible for every brand to engage customers, elevate shopping experiences, and evolve their own businesses.

We are now a company of 350+ colleagues on an exciting journey and have recently established a presence in new markets to strengthen our position in Europe. If you are ready for your next adventure and want to join our team on our expansion throughout Europe and have an interest in customer care, e-commerce, retail, and tech - let's get in touch!

Be yourself 🏳️‍🌈

At Voyado, we believe in gender equality. We are proud sponsors of Womengineer as well as Tjejer Kodar! Read more about Tjejer Kodar & Voyado here

Equality is not only about gender but also about making everyone feel welcome and heard in a multicultural and diverse environment. We at Voyado strive to make everyone feel like they can bring their true self to work every day. Gender-equal and diverse teams have more perspectives on life and bring different ideas to the table which in the end leads not only to making a better working environment but also a better product.

Ready to find out more?

Lovely! 🎉

Before one applies it can always feel like you need a better resume, more polish, or just another year of experience, but we say if you think this sounds like a place where you can shine don't hesitate to send in your resume!

Making it personal with AI

We truly believe you’ll position yourself best for success in the interview process by being yourself with support from AI where it makes sense, later in the process you will even be expected to use AI. But at the end of the day, what matters is meeting you, the person behind the application.

There is no such thing as a perfect candidate; we’re all human so please, bring your authentic self! Don’t let AI over polish your CV or answers to the point where we can’t hear your real voice because that’s what we care about the most.

Note: As of right now we are unable to proceed with applicants outside of the EU, and a requirement of eligibility to work at Voyado is the right to work in the EU without limitations. Needless to say, this is something we are actively working on to be able to onboard colleagues from all over the world.