8returns

Senior Software Engineer (Rails)

8returns  •  Berlin, DE (Hybrid)  •  4 months ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

At 8returns, we’re transforming one of the most frustrating, environmentally damaging, and costly aspects of e-commerce: returns.

Trusted by the fastest-growing DTC names like OACE, PEGADOR, GOT BAG, and now adopted by iconic brands such as Fielmann, Tommy Hilfiger, and Reebok, we’re inventing what’s next in post-purchase.

As a Backend Software Engineer at 8returns, you’ll own the systems that make our product fast, reliable, and scalable. From APIs to data models to integrations, you’ll build the foundation that turns returns chaos into margin protection. If you care about clean architecture, love shipping, and want real ownership, this is your role.

Tasks

  • Ship new backend features with Rails and PostgreSQL

  • Design and maintain APIs that power our frontend and external integrations

  • Improve performance, reliability, and developer experience across the stack

  • Own core data models and workflows that merchants rely on daily

  • Debug and fix issues quickly, but always aim to build long-term solutions

  • Explore ways to integrate AI/automation to make systems smarter and faster

  • Work closely with founders and PM to prioritize what matters most

Requirements

  • 3+ years building production web apps with Rails

  • Strong database skills (PostgreSQL, schema design, query optimization)

  • Solid understanding of backend architecture and API design

  • You’re pragmatic — you solve problems, not just write code

  • Comfortable with ambiguity and tradeoffs; you keep moving

  • Autonomous. We give you problems, not solutions

Bonus points if:

  • You’ve worked in an early-stage SaaS startup or as a founder

  • You know your way around Heroku / AWS / infrastructure basics

  • You’ve dabbled in AI/LLMs (OpenAI, Claude, LangChain, etc.)

  • You can jump into React/TypeScript when needed

Benefits:

  • Direct impact on millions of users

  • Own what you build, no layers of approval

  • Low-meetings, high-ownership culture

  • Work directly with the founders

  • Berlin-based, flexible hybrid setup

  • Meaningful equity in a profitable, fast-growing company

We run lean, stay profitable, and care about solving real merchant problems.

Ready to build the backbone of the future of e-commerce? Let’s talk.

8returns

About 8returns

8returns is a returns management platform designed to help ecommerce brands retain revenue and generate new sales during the return flow. Customers can exchange items, choose incentivized store credit, or place a new order during the return flow, keeping revenue within the business.

AI workflows automate decisions, communication, and warehouse steps at scale, resulting in fewer tickets, fewer mistakes, and a faster experience for both customers and operations teams. Built-in analytics highlight why products are returned and where brands can prevent avoidable returns.

Industry
IT & Software
Company Size
11-50 employees
Headquarters
Berlin, DE
Year Founded
2020
Social Media