We're hiring a Senior Software Engineer to build our pre-service products — the part of the platform that runs before a patient's visit: insurance eligibility and benefits, prior authorization, referrals, and patient cost estimates.
Most of this work is under the hood. No single source in healthcare gives a complete answer, so we have many ways to extract the data we need — and the real engineering is in combining and interpreting them.
You'll build AI-based workflows that weigh what each source returned, resolve the conflicts, and produce the most reliable answer we can, and use production data to find where we fall short on real customer problems.
Our stack is Python-first, and we're looking for engineers who are comfortable designing and evolving backend systems in Python. You'll collaborate closely with the founder, engineering leadership, product managers, designers, and fellow engineers.
We are a hybrid company, partly based in Santa Monica, USA and partly remote, spread out around the United States & Europe.
• Build AI-based workflows that combine and interpret data from multiple extraction channels to produce reliable answers.
• Analyze production data to find and fix accuracy gaps on real customer problems.
• Completely own your features end-to-end, from product requirements, code, testing, observability, rollout and maintenance.
• Collaborate with the founder, PMs, designers, and other engineers to navigate trade-offs and build a world-class product.
• Work with urgency to build critical features with a keen attention to detail and high-quality maintainable code.
• At least 5 years experience building complex backend systems.
• Strong Python.
• Fluency with AI-assisted development — we use agentic coding tools (Claude Code and similar) as part of day-to-day engineering.
• A passion for building and delivering exceptional products.
• The ability to navigate a fast-paced work environment.
• Exceptional written and oral communication skills.
• Experience with our technology stack: Python, Flask, SQLAlchemy, PostgreSQL, Redis.
• Experience shipping LLM-based features to production.
• Healthcare experience: eligibility and benefits, revenue cycle, EDI/X12, clearinghouse or EHR integrations.
Collectly is an AI-powered technology company transforming how healthcare organizations manage the patient financial experience—from digital intake and pre-visit financial engagement to final payment.
Our platform automates every step of the revenue cycle to help providers:
1️⃣ Accelerate and increase cash flow
2️⃣ Increase patient satisfaction
3️⃣ Reduce administrative burden
4️⃣ Slash the cost to collect
We serve a wide range of specialties and org types—from ambulatory groups and acute care systems to RCM companies and behavioral health providers—helping them modernize patient billing and boost financial performance at scale.
Collectly also includes Billie—your new AI-powered billing support rep that never sleeps. Billie responds instantly across chat, email, SMS, and voice—reducing support volume by up to 85%, resolving questions faster, and helping patients understand what they owe, why, and how to pay.
It’s not just about which channels you use—it’s how you use them. Collectly intelligently delivers the right message at the right time, in the right format, tailored to each patient’s context. With seamless EHR/PM integration, workflows stay connected and efficient.
With Collectly, providers can:
• Automate follow-ups and accelerate payments
• Enable 2-click, no-login digital payments
• Offer self-serve payment plans and family billing
• Eliminate paper with mobile-first statements and digital intake
• Capture accurate data with upfront insurance verification
• Gain real-time visibility into revenue performance
Trusted by 3,000+ healthcare organizations, Collectly helps providers improve collections and deliver a better financial experience for every patient.
