Job Description

Team Intro:

We are the TikTok USDS Payment Engineering team. Our mission is to build the one-stop AI-assisted payment platform that allows different TikTok business lines to fully realize the potential of LLM and AI Agents to achieve their goals. We provide a business-centric and user-friendly platform that covers Treasury, Customer Service, Transaction Tools, and Voice of Customer/Business applications. Our vision is maximizing end-to-end AI application development efficiency and ultimately enabling the payment business to achieve self-evolving AI native goal.

Responsibilities:

- Responsible for building an end-to-end payment operation platform, including but not limited to a one-stop operation Workplace covering end-to-end operation processes: a transaction end-to-end configuration center, a customer complaint platform, operation outreach capabilities, page componentization, and back-end open capabilities, etc.

- Responsible for designing scenario-based AI solutions to drive the evolution of operational functions towards online, visual, configurable, rule-based, automated, and intelligent directions, thereby enhancing operational experience and product R&D efficiency.

- Continuously improve and optimize system architecture, constantly enhance system stability and performance, promote the implementation of new technologies in business, and support the high-speed development of payment businesses.

- Have the opportunity to participate in industry research, technology planning, business breakthroughs and other tasks, lead colleagues in the direction to complete requirement delivery, and jointly achieve business goals.

- Partner effectively across various teams, organizations, and internal/external stakeholders to drive complex engineering efforts and align technical strategies.