Job Description

The U.S. Consumer Services team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back and lending portfolios, Membership Rewards, Global Consumer Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, and best-in-class marketing programs across Customer, Prospect, and Partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.

Sr Software Engineer II leads the full software development lifecycle, ensures technical excellence and adherence to best practices, mentors and coaches junior engineers, and collaborates cross-functionally to achieve organizational goals.

• Supervises and mentors Software Engineers and cross-functional team of colleagues in specific tasks or projects, fostering their professional growth and ensuring adherence to best practices
• Provides mentorship and technical leadership to junior engineers, fostering a culture of continuous learning and improvement
• Leads the entire lifecycle of software applications and systems, ensuring high-quality delivery from inception to deployment
• Directs the technical aspects of projects, ensuring scalability, performance, and reliability
• Reviews code for accuracy, quality, and adherence to best practices, offering constructive feedback
• Establishes and enforces coding standards, development methodologies, and best practices within the team
• Identifies and resolves performance bottlenecks, ensuring optimal application performance
• Facilitates collaboration with cross-functional teams to support changes and implementations, ensuring alignment with organizational objectives
• Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives

Education Qualifications:

Bachelor’s degree in Computer Science, Computer Engineering, and/or comparable experience; advanced degree preferred

Work Experience:

• 10+ years of software engineering experience (or equivalent level based on role requirements) with a strong focus on Java-based application development.
• Proven experience building and maintaining distributed, scalable, multi-tier applications.
• Experience in application design, development, testing, deployment, and production support.
• Experience working in cloud environments and modern software delivery practices is preferred.
• Strong problem-solving skills with the ability to analyze complex technical challenges and deliver scalable solutions.
• Familiarity with CI/CD pipelines, automated testing, code quality practices, and DevOps principles.
• Experience with unit, integration, functional, and performance testing.
• Knowledge of distributed (multi-tiered) systems, algorithms, NoSQL, and relational databases
• Knowledge of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)

Preferred Qualification:

• Experience leading small teams, mentoring engineers, or driving technical initiatives.
• Experience conducting architecture reviews and influencing technical direction.
• Exposure to cloud platforms such as AWS, Azure, or GCP.
• Experience with containerization and orchestration technologies such as Docker and Kubernetes.
• Knowledge of event streaming platforms such as Kafka is a plus.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.