Job Description

About Pryon: We’re a team of AI, technology, and language experts whose DNA lives in Alexa, Siri, Watson, and virtually every human language technology product on the market. Now we’re building an industry-leading knowledge management and Retrieval-Augmented Generation (RAG) platform. Our proprietary, cutting-edge natural language processing capabilities transform unstructured data into meaningful experiences that increase productivity with unmatched accuracy and speed.

The Opportunity:

The Connectors team is responsible for bridging Pryon’s platform to the outside world. We build and maintain a growing library of connectors to enterprise systems of record — unified behind a centralized API gateway that provides a consistent interface regardless of the source system’s quirks.

Behind that gateway, each connector handles the realities of its source: OAuth flows, pagination strategies, rate limiting, webhook subscriptions, incremental sync, and content extraction — all while maintaining resilience at scale. We also enrich retrieved content with source-specific metadata, permissions, and structural context.

This is not glue code. This is distributed systems engineering applied to one of the hardest integration problems in enterprise software: making dozens of wildly different platforms behave as if they were one.

The Ideal Candidate:

• Is self-driven and comfortable operating with autonomy inside a structured team
• Wants to shape the architecture, not just implement stories
• Cares about craft — clean APIs, thoughtful error handling, systems that don’t page you at 2 AM
• Is motivated by the mission: giving enterprises an AI platform that actually understands their data, across all their systems
• Sees remote work as a feature, not a compromise, and communicates accordingly

In This Role You Will:

• Design and build production connectors to enterprise systems, handling authentication, sync, pagination, error recovery, and data normalization
• Contribute to the evolution of our unified API gateway layer that abstracts source complexity from the rest of the platform
• Build and extend systems that enrich content with metadata, permissions, and structural context for downstream consumption
• Architect for resilience: design retry strategies, circuit breakers, and graceful degradation for third-party API dependencies
• Work with event-driven patterns to enable real-time and incremental synchronization
• Collaborate directly with the Ingestion and Retrieval teams to ensure clean handoffs across the pipeline
• Take grounded ownership of components — this team needs engineers who see a problem, pick it up, and drive it to resolution

What You'll Need to Be Successful:

• 5+ years of software engineering experience, with significant time spent on integration, data pipeline, or platform engineering problems
• Strong proficiency in TypeScript; working knowledge of Python and/or Go is a plus
• Deep experience with API design and protocols: gRPC, REST, GraphQL, webhooks
• Hands-on work with enterprise SaaS APIs (any combination of SharePoint, Confluence, ServiceNow, Salesforce, Google Workspace, Box, or similar)
• Understanding of event-driven architectures and message-based systems
• Experience with Kubernetes, Docker, Terraform, and Helm
• Familiarity with relational and NoSQL databases
• Comfort working across cloud providers (AWS, Azure, GCP)

Benefits for Full Time Employees: - Remote first organization- 100% Company paid Health/Dental/Vision benefits for you and your dependents- Life Insurance, Short-term and Long-term Disability- 401k- Unlimited PTO
We are interested in every qualified candidate who is authorized to work in the United States. However, we are not able to sponsor or take over sponsorship of employment visas at this time.
Pryon will not consider race, religion, sex, sexual preference, or national origin in ways that violate the Nation's civil rights laws.