About the Role
We are seeking a Senior Software Engineer, CCS1 to join our team at RHB Banking Group. This role is responsible for managing the manufacturing and delivery of IT applications and change requests, working closely with internal teams and SBU Engagement Manager/SMEs to ensure consistency, stability, and proper functioning of application systems in alignment with Business needs. You will develop technical solutions within the existing ecosystem while supporting operational efficiency and continuous improvement across the solution delivery lifecycle.
What you will be doing
Manage manufacturing and delivery of IT application change requests and enhancements internally and with SBU Engagement Manager/SMEs to ensure alignment with Business requirements and system performance expectations.
Develop technical solutions within the boundaries of the existing application and technology ecosystem.
Work closely with the Squad Lead to develop and manage deliverables, work plans, and delivery timelines.
Evaluate business processes, anticipate requirements, uncover improvement opportunities, and design/implement solutions.
Review requirement analysis and define System Integration Testing (SIT) scope and expectations.
Identify potential risks and issues throughout the delivery process and formulate mitigation strategies.
Drive efficiency and effectiveness within the solution delivery function by applying high-quality standards and adhering to established best practices.
Maintain complete understanding of system usage in day-to-day business operations and advocate system and process improvements for operational efficiency and effectiveness.
Provide production support, including issue troubleshooting and root cause analysis for application-related incidents.
Provide post-implementation support to Business users within assigned support scope.
Ensure compliance with required processes, audit standards, and risk management controls during the execution of user stories and delivery activities.
What we’re looking for
Strong experience in software development, system enhancement delivery, and production support activities within enterprise environments.
Ability to analyze business requirements and translate them into effective technical solutions.
Experience in reviewing functional requirements, defining SIT scope, and coordinating delivery across multiple stakeholders.
Proven ability to identify risks, issues, and mitigation actions in solution delivery processes.
Strong problem-solving and analytical skills with hands-on experience in investigating root causes of application issues.
Effective communication and collaboration skills, particularly with Business stakeholders, SMEs, Squad Leads, and delivery teams.
Commitment to adherence to governance, audit, compliance, and risk frameworks.
What we offer
At RHB Banking Group, we provide a collaborative and growth-oriented work environment where continuous improvement and innovation are encouraged. You will be supported with competitive benefits, opportunities for skill development, and a culture that values professional excellence and teamwork.
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders
Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services.
TOGETHER WE PROGRESS
Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so.
Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region.
We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead.
We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future.
We invite you to join us as we work towards a better and brighter future for all.
