
Tesco Poland • Kraków • Full-Time • Working hours 40 • Apply by 31-Oct-2026
The Contact team is part of Customers API, the platform that holds core data about Tesco customers and powers personalized customer communication and experiences across Tesco. The platform processes around 500 million customer attribute updates every week and continues to grow as Tesco increases the scale, relevance, and personalization of customer engagement. Built as a cloud-native microservice architecture on Azure, the platform uses Azure Service Bus for event-driven processing, PostgreSQL for data storage, and is currently evolving from Azure App Services towards Kubernetes to support the next stage of scalability and resilience.
Senior Software Engineer in this team will be responsible for designing, building, and maintaining highly scalable services that process large volumes of customer data while keeping the platform reliable, performant, and maintainable. The role will focus on solving real-world scalability and performance challenges in a modern service with low technical debt, while contributing to the team’s migration to Kubernetes and continued evolution of its architecture. Looking ahead, the team will also explore how to leverage the data in the platform using LLMs, embeddings, new database technologies, and UI capabilities to reduce the time needed to create new customer audiences. This is an opportunity for a senior engineer to work on a business-critical platform that directly enables personalized experiences for Tesco customers at massive scale.
What is in it for you
UoP 26 000 - 33 000 PLN gross/month
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about different flexible working options. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
This role requires you to be based in or near Kraków, as you will spend 60% (3 days) of your week collaborating with colleagues at our office locations or local sites and the rest remotely.
Tesco is a diverse and exciting employer, dedicated to being #aplacetogeton, providing career-defining opportunities to all of our colleagues. If you choose to join our business, we will provide you with (for all):
If that sounds exciting, then we'd love to hear from you!
Tesco is committed to celebrating diversity and everyone is welcome at Tesco. As a Disability Confident Employer, we’re committed to providing a fully inclusive and accessible recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require
You will be responsible for
You will need
Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.
At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you.
Tesco is committed to celebrating diversity and everyone is welcome at Tesco. As a Disability Confident Employer, we’re committed to providing a fully inclusive and accessible recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require.
Want to get to know us better? Watch our team talk about our culture – YouTube

One of the world’s largest retailers of consumer goods from food to fashion. Serving our customers, communities and planet a little better every day in our stores and online is at the heart of everything we do.
Founded in 1919 by Jack Cohen using the £30 he received on leaving the Royal Flying Corp, we’ve come a long way from his small market stall in East London. Today over 400,000 colleagues work across our stores, office, distribution and customer engagement centres in the UK, Europe and Asia.
Share our passion for the people, products and places that make us great, and we can offer the right support to develop your skills. If you’re looking for the perfect work-life balance, a collaborative culture and flexible ways of working, find your opportunity to get on at www.tesco-careers.com