Intermedia Intelligent Communications

Senior Software Engineer Backend

Intermedia Intelligent Communications  •  United Kingdom of Great Britain and Northern Ireland (Onsite)  •  17 hours ago
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Job Description

Senior Software Engineer Backend

Department: Dev & Engineering

Employment Type: Full Time

Location: United Kingdom

Description

About Intermedia

Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you

THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT

PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows

companies to connect better. We have a strong track record of growth, profitability, and creating an environment

where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t

be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great

cloud technology. What’s more, we always look to promote from within and have many employees who have been

with us 10, 15, and 20+ years!

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!

While primarily remote, this role requires occasional visits to the Bristol office or London.

Are you ready to make your mark?

About the Role

Intermedia is looking for a Senior Software Engineer Backend to join our organization.

In this role, you will design and build the backend services, APIs, and data capabilities that power intuitive analytics, visualizations across Intermedia's products.

You will help transform complex product and customer data into reliable, performant, and easily consumable information that enables users to understand trends, identify opportunities, and make better decisions.

You will work closely with frontend engineers, AI/ML engineers, data engineers, product managers, and UX teams to bring sophisticated insights into compelling customer experiences. This is a great opportunity for an experienced backend

engineer who enjoys solving complex data and distributed systems challenges and wants to help redefine how customers interact.

What You Will Be Doing

  • Design, develop, test, and maintain scalable backend services and APIs that power analytics, dashboards and visualizations.
  • Build services that process, aggregate, enrich, and serve structured and unstructured data for interactive analytics experiences.
  • Develop APIs and data services optimized for efficient consumption by dashboards, visualizations, reporting interfaces, and other customer-facing experiences.
  • Build backend capabilities that enable users to explore, filter, compare, drill into, and understand complex datasets and insights.
  • Partner closely with frontend engineers and UX teams to define service interfaces and data structures that enable intuitive, responsive visualization experiences.
  • Work with data engineers to establish reliable data flows between source systems, analytical platforms, visualization services, and downstream applications.
  • Collaborate with product managers and engineering teams to translate customer and business needs into scalable technical solutions.
  • Contribute to technical design decisions for backend services, analytics APIs, data models, processing workflows, caching strategies, and integrations.
  • Design systems that deliver timely and accurate analytics while maintaining appropriate data quality and consistency.
  • Optimize data access, aggregation, and service performance to support responsive and interactive customer experiences.
  • Design backend capabilities that can support both predefined analytics experiences and more dynamic exploration of data.
  • Analyze and improve the performance, scalability, reliability, and maintainability of analytics services.
  • Write high-quality, readable, testable code that follows established engineering standards and best practices.
  • Participate in code and design reviews and contribute to strong engineering and quality practices across the team.
  • Troubleshoot and resolve complex issues across backend services, analytics workflows, data processing, and frontend integrations.
  • Build appropriate monitoring, logging, testing, and observability into production services.
  • Collaborate with DevOps and platform teams to support reliable deployment and operation of Analytics Visualizations services.
  • Stay current with emerging technologies and engineering approaches related to analytics, data visualization, data processing, and backend development.
  • Participate in continuous improvement initiatives that enhance product performance, reliability, customer experience, and engineering efficiency.

What You Will Bring to the Role

  • Bachelor's degree in Computer Science, Software Engineering, or a related technical

field, or equivalent practical experience.

  • 5+ years of professional software engineering experience, with demonstrated

experience developing backend applications and services.

  • Strong proficiency in one or more backend programming languages and associated

frameworks.

  • Experience designing and developing RESTful APIs, microservices, or other service-

oriented applications.

  • Solid understanding of software design principles, data structures, algorithms, and

distributed systems concepts.

  • Experience working with relational and/or NoSQL databases.
  • Experience designing applications that process, transform, aggregate, or serve significant

volumes of data.

  • Experience developing backend services or APIs that support data-rich, interactive

applications.

  • Experience building and supporting scalable, reliable production applications.
  • Understanding of data modeling, aggregation, filtering, querying, and other patterns

commonly used in analytics applications.• Working knowledge of cloud platforms such as AWS or Azure and cloud-based

application architectures.

  • Familiarity with automated testing, CI/CD, source control, and modern software

development practices.

  • Strong understanding of application performance and the ability to optimize services and

data access for responsive user experiences.

  • Strong problem-solving skills and the ability to independently investigate and resolve

complex technical issues.

  • Strong communication and collaboration skills with the ability to work effectively across backend, frontend, data, UX, and product teams.
  • Working understanding of Agile development methodologies and frameworks.

Diversity, Inclusion, and Equal Opportunity

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without

regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical

or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our

Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we

are committed to making reasonable accommodations for identified disabilities or other limitations as required by all

applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate

on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or

disability status.

Intermedia Intelligent Communications

About Intermedia Intelligent Communications

Intermedia is the cloud communications company that helps over 150,000 businesses connect better, from wherever, through our AI-powered platform that includes voice, video conferencing, chat, SMS, contact center, business email and productivity, file sharing and backup, security, archiving, and more. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of intelligent communications and collaboration solutions, including our flagship product, Intermedia Unite®, all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and certified by J.D. Power for excellence in technical support eight times, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience.

As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models.

Recent Awards:

• J.D. Power Certified Assisted Technical Support Program – 2024, 2023, 2021, 2020, 2019, 2018, 2017, 2016

• PCMag Editor’s Choice – Intermedia Unite

• US News & World Report - Best Business Phone System - Intermedia Unite

• CRN - 5-Star Partner Program - 2025, 2024, 2023, 2022

• CRN’s Cloud Computing Product of the Year - 2024, 2023, 2022, 2021 – Intermedia Unite

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Sunnyvale, California
Year Founded
Unknown
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