Flight Centre Travel Group

Senior Software Engineer (AI-First, Full Stack) - Gold Coast, QLD

Flight Centre Travel Group  •  State of Queensland, AU (Onsite)  •  27 days ago
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Job Description

At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel!

We’re building the future of AI‑augmented engineering and are looking for a Senior Software Engineer who doesn’t just write code, they multiply impact using AI

This is a newly created role driven by rapid growth and global expansion. You’ll play a critical role in scaling large‑scale, customer‑facing travel platforms integrated with partners such as Google Flights, Skyscanner, and Kayak

This is not a traditional engineering role You’ll be expected to think like an engineer, operator, and product‑minded problem solver, using AI as a core part of how you work.

Day to Day

  • Own software solutions end‑to‑end, from detection and diagnosis through to resolution
  • Build, maintain, and evolve backend and frontend systems with a focus on reliability and scale
  • Design and maintain effective monitoring, logging, and alerting across platforms
  • Ensure issues are identified proactively, before they impact customers
  • Rapidly respond to production incidents and defects across multiple systems
  • Balance speed, quality, and stability in a high‑throughput environment
  • Use logs, telemetry, and metrics to perform root‑cause analysis and remediation
  • Continuously improve performance, resilience, and maintainability of systems
  • Build backend solutions using NET (C#) and modern frontend solutions using JavaScript / TypeScript
  • Design clean, scalable APIs and data models backed by SQL
  • Work across the full SDLC, contributing to architecture, implementation, testing, and release
  • Leverage AI tools daily to accelerate development, debugging, testing, and operations
  • Design and experiment with AI‑assisted workflows and automation across engineering processes
  • Identify high‑leverage work and prioritise based on business impact
  • Collaborate closely with product, architecture, and engineering stakeholders
  • Guide and support an offshore IT support team
  • Mentor other engineers and uplift engineering standards across the team
  • Take ownership of technical direction within your domain as the team grows

You’ll Be Perfect for the Role If You Have

  • An AI‑first mindset, you actively use AI tools to move faster and smarter
  • Experience using tools like Copilot, Claude, Codex, Rovo, or similar in daily workflows
  • Strong full‑stack engineering fundamentals with NET (C#) and modern JavaScript (ES6+)
  • Experience with frameworks such as React, Vue, or Angular
  • Strong understanding of system architecture, scalability, and API design
  • Solid SQL and data modelling experience
  • Hands‑on experience with cloud platforms ( Azure preferred)
  • Experience implementing observability, monitoring, and alerting solutions
  • Strong debugging skills and a track record of owning production outcomes
  • A builder mindset, you take ownership, move quickly, and thrive in ambiguity
  • Commercial and product awareness, understanding how your work drives business value
  • Strong written and verbal communication skills across technical and non‑technical audiences
  • Comfort working with offshore teams and across time zones
  • A bias toward shipping, learning, and iterating over over‑engineering

What you'll Enjoy:


🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

🎉Development: Individualised Learning & Development pathway options

🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within  

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)  

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

#LI-KC1#LI#onsite

Flight Centre Travel Group

About Flight Centre Travel Group

Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 15,000 like-minded individuals – known as ‘Flighties’.

Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.

1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.

And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.

We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.

Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.

With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.

Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.

Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.

We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom. 

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
South Brisbane, AU
Year Founded
Unknown
Website
fctgl.com
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