Job Description

KM3

In this role, you will design, develop, automate, support, and continuously improve enterprise digital platforms supporting the IPEx organization. You will leverage expertise in Adobe Experience Manager (AEM), AWS cloud technologies, DevOps practices, and test automation to deliver secure, scalable, and reliable solutions.

You will work across the software delivery lifecycle, partnering with product, architecture, and engineering teams to build and support critical digital capabilities. The successful candidate will be a strong hands-on engineer who can solve complex technical challenges, improve operational excellence through automation, and contribute to engineering best practices.

You will also:

• Work independently on complex technical initiatives with minimal oversight.
• Provide technical expertise within your area of specialization.
• Contribute to the successful delivery of projects and platform enhancements.
• Support engineering best practices through collaboration and knowledge sharing.
• Serve as a resource for colleagues with less experience.

Responsibilities

You will be responsible for:

• Performing as a subject matter expert in one or more areas of the software lifecycle, including development, testing, deployment, cloud engineering, or platform operations.
• Designing, developing, testing, and supporting solutions across AEM and AWS platforms.
• Creating and maintaining CI/CD pipelines that enable efficient and reliable software delivery.
• Implementing Infrastructure as Code, deployment automation, and operational tooling.
• Developing and maintaining automated tests across unit, integration, API, and end-to-end testing layers.
• Troubleshooting and resolving complex application, platform, and production issues.
• Participating in design reviews, code reviews, and technical discussions.
• Identifying and addressing technical debt within supported applications and platforms.
• Supporting observability, monitoring, alerting, and operational excellence initiatives.
• Contributing to secure software development practices and platform resiliency.
• Collaborating with product owners, architects, and engineering teams to deliver business outcomes.
• Providing technical guidance and support to less experienced engineers.
• Identifying opportunities for automation, simplification, and continuous improvement.

Business Knowledge

• Works effectively with business and technology partners.
• Understands how technology solutions support business objectives and client outcomes.
• Makes decisions that balance business priorities, operational risk, and technology considerations.
• Can translate business requirements into practical technical solutions.

Technical Skills

Adobe Experience Manager (AEM)

• Experience developing and supporting enterprise AEM implementations.
• Understanding of AEM architecture, Sling, OSGi, Dispatcher/CDN configurations, workflows, and content models.
• Experience supporting AEM environments and deployment processes.
• Knowledge of AEM performance, security, and operational best practices.

AWS & Cloud Engineering

• Experience developing and supporting solutions using AWS services.
• Familiarity with services such as ECS, Lambda, S3, CloudFront, DynamoDB, RDS, SQS, SNS, and API Gateway.
• Experience implementing Infrastructure as Code using Terraform or similar technologies.
• Knowledge of cloud security, monitoring, networking, and operational best practices.

DevOps & Platform Engineering

• Experience working with Git-based source control and CI/CD platforms.
• Familiarity with GitLab CI/CD, Jenkins, Cloud Manager, or similar tools.
• Experience implementing deployment automation and environment management solutions.
• Understanding of DevOps principles and operational excellence practices.

Test Automation

• Experience developing and maintaining automated testing frameworks.
• Knowledge of unit, integration, API, UI, and end-to-end testing approaches.
• Experience with tools such as JUnit, Mockito, Selenium, Playwright, Cucumber, or equivalent frameworks.
• Experience integrating automated testing into CI/CD pipelines.

Requirements

• Bachelor's degree or equivalent combination of education and relevant experience.
• Typically requires 5+ years of progressive software engineering experience.
• Strong experience in software development, cloud engineering, DevOps, or platform operations.
• Experience working with Adobe Experience Manager (AEM).
• Experience developing and supporting solutions on AWS.
• Experience implementing CI/CD pipelines and deployment automation.
• Experience with test automation frameworks and quality engineering practices.
• Strong understanding of APIs, microservices, distributed systems, and system integrations.
• Demonstrated ability to troubleshoot complex technical issues and implement practical solutions.
• Experience working within Agile delivery teams using Scrum, Kanban, or similar methodologies.
• Proficiency with Agile planning and collaboration tools such as Jira, Confluence or equivalent platforms.
• Strong communication, collaboration, and problem-solving skills.
• Commitment to software quality, automation, and continuous improvement.

Preferred Qualifications

• Experience supporting digital experience platforms or customer-facing web applications.
• AWS or Adobe certifications.
• Experience with synthetic monitoring, observability, and operational support tooling.
• Experience working in Agile delivery teams.
• Knowledge of DevSecOps and secure software development practices.