Milestone Technologies, Inc.

Senior Software Engineer

Milestone Technologies, Inc.  •  Bengaluru, IN (Onsite)  •  2 hours ago
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Job Description

Job Summary

We are looking for a seasoned Microsoft Dynamics 365 CRM professional with 5-7 years of experience in designing, developing, customizing, and supporting Dynamics 365 Customer Engagement (CE) solutions. The ideal candidate should have strong expertise in CRM configuration, customization, integrations, and end-to-end solution delivery.

Key Responsibilities

  • Design, develop, and implement Microsoft Dynamics 365 CRM solutions.
  • Customize entities, forms, views, dashboards, business process flows, and security roles.
  • Develop plugins, custom workflows, custom actions, and integrations using C# and .NET.
  • Build client-side customizations using JavaScript and Dynamics 365 Web API.
  • Gather business requirements and translate them into scalable CRM solutions.
  • Integrate Dynamics 365 CRM with external applications using REST/SOAP APIs.
  • Perform data migration, data validation, and system optimization activities.
  • Support deployments, enhancements, upgrades, and production issues.
  • Collaborate with functional consultants, business users, and technical teams.
  • Mentor junior developers and participate in technical design reviews.

Required Skills

  • Microsoft Dynamics 365 Customer Engagement (CRM)
  • Dynamics 365 Sales and Customer Service modules
  • JavaScript, HTML, CSS
  • Dynamics 365 SDK and Web API
  • Plugin and Custom Workflow Development
  • FetchXML and CRM Security Model
  • Dataverse
  • SQL Server
  • REST API Integrations

Desired Experience

  • 5-7 years of IT experience with at least 4+ years in Dynamics 365 CRM.
  • Hands-on experience in CRM implementation, customization, and support projects.
  • Experience with Dynamics 365 online environments.
  • Strong understanding of CRM architecture and best practices.
  • Experience working in Agile development environments.

Soft Skills

  • Strong communication and stakeholder management skills.
  • Excellent problem-solving and analytical abilities.
  • Ability to work independently and lead technical discussions.
  • Good documentation and client-facing skills.
Milestone Technologies, Inc.

About Milestone Technologies, Inc.

Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe.

We work with the world’s leading companies to deliver services and technologies at scale, accelerate digital operations, develop innovative applications, and drive efficiencies throughout their organization.

Milestone is focused on building an employee-first, performance-based culture, and for over 25 years, we have demonstrated a history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow.

Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Follow us on:

Facebook: https://www.facebook.com/MilestoneTechnologiesInc

Twitter: https://twitter.com/MilestoneTech

Blog: https://milestone.tech/blog/

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Fremont, California
Year Founded
1997
Website
milestone.tech
Social Media