Job Description

We are Printed.com, one of the largest and fastest growing on-line print shops in the UK. We are filled to the brim with a passionate team who are mad about printing, designing, building and growing the business. In the office you’ll find that we are forward-thinking, with a mission to be creative, innovative and to help our customers.

We are constantly investing in new products and using technology to improve how we increase our market share and take advantage of new opportunities. Catch us in our production space and you will find a fast-paced, dedicated team who endeavour to reach perfection for our customers.

We’re a growing company with offices in London and Newcastle, looking for employees that are equal parts dynamic and enthusiastic. People brimming over with new, original ideas that they just can’t wait to share with their team and bring to life.

Printed.com is looking for a Senior Software Engineer to join our Engineering team as we scale our platform across UK and US markets, reporting directly to our Head of Engineering. You'll work across a mix of PHP (Symfony/Laravel) applications running on AWS (EC2 and EKS), contributing hands-on to multiple concurrent projects while helping raise the bar on engineering practices across the team. This role carries the scope and expectations of someone who takes the initiative on ambiguous or unowned problems with little to no guidance, is comfortable moving fluidly between workstreams, conversations, and challenges, and can dig past the symptom to find the actual root cause. You'll be trusted to own technical decisions and help set technical direction, not just execute against a spec, and to bring that same drive to mentoring others as the team continues to mature.

This is a hybrid role with minimum of 2 days required in our Cramlington office.

Requirements

Responsibilities

Ownership & Initiative

Take the initiative on problems with little to no guidance — spotting what needs doing, digging past the symptom to find the actual root cause, and driving the technical decisions needed to resolve it, working closely with the Engineering Leadership Team, Head of Engineering and Head of Programme to keep that aligned with the wider technical direction.

Multi-Project Delivery

Work across several concurrent workstreams — spanning feature development, platform improvements, and infrastructure initiatives — balancing competing priorities while maintaining code quality and delivery pace.

Engineering Best Practices

Champion and help embed engineering best practices (code review standards, testing, CI/CD, documentation) across the team, acting as a role model for the standard of work expected from senior engineers.

Process & Ways-of-Working Adoption

Support the rollout and adoption of new tools, processes, and ways of working as the engineering function matures, helping teammates understand the "why" behind changes and troubleshooting adoption friction.

Mentoring & Technical Guidance

Mentor less experienced engineers through pairing, code review, and informal guidance, helping build technical capability and confidence across the team.

Key Skills

• Our stack is PHP (Symfony/Laravel) with Vue.js front ends — but we're open to strong engineers from other frameworks (e.g. Rails, Django, .NET) or other JS frameworks (React, Angular) who can demonstrate solid fundamentals and pick things up quickly
• Comfortable working across JavaScript, SCSS, and Twig as part of day-to-day full-stack delivery, or a proven track record of moving fluently across a similar front-to-back stack
• Solid working knowledge of AWS (EC2, EKS/containers, RDS, or similar services)
• Background in DevOps, platform, or infrastructure engineering
• Comfortable working across multiple projects and shifting priorities
• Confident, senior-level communicator able to work autonomously and influence without authority
• Experience mentoring or supporting the development of other engineers
• Familiarity with observability tooling (e.g. Grafana, Prometheus/Mimir) is a plus
• Pragmatic approach to trade-offs between speed, technical debt, and long-term maintainability
• A genuine self-starter — comfortable picking up an ambiguous or unowned problem, working out what's really going on, and driving it to a solution with minimal handholding
• Approaches technical disagreement collaboratively — pushes back on ideas, not people, and can hold a firm position without it turning combative
• Cost-conscious when working with cloud infrastructure — thinks about the cost implications of architectural decisions, not just the technical ones
• Comfortable working with legacy and end-of-life systems — able to help modernise incrementally without needing a clean-slate rewrite
• Security-conscious by default — thinks about access control, dependency hygiene, and data handling as part of normal development, not as an afterthought

Benefits

• 22 days holiday Plus 8 days bank holidays
• Staff discounts & Friends and Family discounts
• Cycle to work scheme, Tech Scheme and EV Scheme (subject to conditions)
• Breakfast and drinks provided on days you work in the office
• 1 Charity Day per year
• Summer and Christmas Parties
• Street food days
• Perkbox membership
• Enhanced parental leave
• Staff discount on print