Friends From The City (

Senior Software Engineer

Friends From The City ("Friends")  •  $143k - $152k/yr  •  New York City, NY (Remote)  •  2 days ago
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Job Description

Job Title: Senior Software Engineer, Backend
Location: 100% Remote - anywhere in the Continental U.S.
Salary: $143,000 - $151,709
Note: All advertised positions are salaried and full-time.

About us

We are Friends From The City, a design and technology company focused on public impact and equity. We believe that inclusive design and accessible technology are essential to a just society. Every person we hire brings a distinct perspective, and we celebrate that.

Our mission is to make digital interactions with the government simple, intuitive, and accessible. That means removing barriers like confusing user flows, inaccessible content, or language limitations that prevent people from getting what they need.

We use human-centered design, thoughtful research, and well-crafted, reliable code to build digital products that work for everyone.


Why this role exists

Somewhere in a state government office right now, a staff member is processing a student's financial-aid application by hand, pulling pieces of that student's record out of a 1970s-era mainframe, a SQL Server database, a Microsoft Access file, and a shared network drive, then re-keying it all into yet another screen. Multiply that by roughly 440,000 applications a year, for about a billion dollars of aid that families are counting on, and you have the problem we're hired to fix.

You'll help build the consolidated, modern portal that replaces that patchwork, work that decides whether a parent finds out about their kid's tuition aid in days instead of weeks. This is public-interest engineering with a real person on the other end of every API call.

Requirements

The work you'll actually do

The system of record is a DB2 mainframe, with more data spread across Microsoft SQL Server and older stores. We're standing up a cloud-native .NET (C#) application (three-tier, microservices, containers, REST APIs, running in a government cloud tenant) alongside the legacy system, and moving responsibility over to it one slice at a time. The mainframe can't go dark while we do it; staff are using it every day.

So your days look like

Carving a new .NET service off the old monolith and wiring it to data that still lives on the mainframe; designing REST APIs that a front-end team consumes to give staff a single screen instead of five; keeping data consistent between the old world and the new one while both are live; moving events between systems so nothing falls out of sync; making authentication and citizens' financial data airtight against government security standards (the app federates to an agency identity provider over SAML2/OIDC); and proving every change is safe with tests and monitoring before it touches production. You'll do code reviews and help set the bar for the engineers around you.

If you've ever incrementally replaced a legacy system that wasn't allowed to break, and felt the specific anxiety of the first cut-over, this is your kind of problem.

What tells us you can do this

We care less about a keyword list than about whether you've lived this kind of work. The engineers who thrive here tend to have five or so years building server-side systems in C#/.NET, are comfortable in TypeScript on the front-of-backend seam, and have actually integrated relational databases like SQL Server or DB2 behind clean APIs rather than just queried them. You've designed microservices and REST APIs that other teams depend on, moved data between systems with event streaming, and implemented real authentication and authorization (OAuth2 / OIDC / SAML). Most importantly, you can tell the story of a migration you personally carried, including the part that went wrong.

Nice to have (genuinely optional)

  • You've done incremental legacy modernization before
  • Government, civic-tech, or other regulated/high-stakes environments
  • Azure (especially government cloud), containers, CI/CD, infrastructure as code
  • A public artifact you're proud of, like a repo, a merged PR, a talk, or a write-up, that you can walk us through in depth

Education & experience

  • Bachelor’s degree in any discipline or equivalent experience. 5-7 years of relevant experience preferred. If the mission and the problem excite you and you can do the work, apply even if you don't check every box.

Benefits

We believe people do their best work when they feel supported, valued, and inspired. At Friends From The City, our benefits are designed to help you thrive at work and in life.

Compensation & Time Off

  • Competitive salary based on experience and market benchmarks
  • 401(k) with company match to help you invest in your future
  • 18 days of PTO, 11 paid federal holidays, and 5 additional sick days to rest, recharge, and take care of yourself
  • Flexible remote work with support for coworking memberships if needed

Health & Wellness

  • Comprehensive medical, dental, and vision insurance
  • Life insurance and short-term disability coverage
  • Wellness-first culture that respects boundaries and encourages balance

Professional Growth

  • Annual Professional Development Stipend to invest in courses, conferences, books, or coaching
  • Opportunities to lead, mentor, and learn across projects and disciplines
  • Regular feedback, growth planning, and clear career pathways

Work Culture & Values

  • A collaborative, mission-driven team that values your perspective
  • The chance to work on meaningful civic tech projects that directly improve people’s lives
  • An environment where creativity, curiosity, and care are part of the job

Our Hiring Process

  1. Phone Interview
  2. Technical Interview
  3. Final Interview

Visit our Candidate Handbook to learn more about what to expect.

Friends From The City (

About Friends From The City ("Friends")

𝗔𝗯𝗼𝘂𝘁 𝗙𝗿𝗶𝗲𝗻𝗱𝘀 𝗙𝗿𝗼𝗺 𝗧𝗵𝗲 𝗖𝗶𝘁𝘆 ("𝗙𝗿𝗶𝗲𝗻𝗱𝘀") | We are a modern digital services company focused on impact. Our mission is to make digital interactions with the government easy, inclusive, and accessible for all.

𝗢𝘂𝗿 𝗧𝗲𝗮𝗺 | We are a diverse team of technologists and creative problem-solvers dedicated to producing ethical design and technology. Our approach to human-centered design and agile software development is straightforward: we leverage user research to inform the design and development of functional platforms, utilizing clean code and responsive design, and ensuring those platforms are accessible to all users.

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𝗢𝘂𝗿 𝗖𝗮𝗽𝗮𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀

🎯 Product Management

🎯 User Research

🎯 UX/UI Design

🎯 Content Strategy

🎯 Human-Centered Design

🎯 Service Design

🎯 Frontend Development

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𝗢𝘂𝗿 𝗪𝗼𝗿𝗸

🏹 CMS SEAS-IT

🏹 VA Debt Performance

🏹 VA Authenticated Experience

🏹 VA Benefits Delivery Experience

🏹 HHS ACF ORR

🏹 CMS Quality Payment Program - HCD

🏹 IRS DirectFile

𝗣𝗮𝘀𝘁 𝗪𝗼𝗿𝗸

🏹 National Museum of African American History and Culture (NMAAHC)

🏹 VA Sitewide / Facilities

🏹 VA Veteran-Facing Services - CMS (Drupal)

🏹 American Board of Family Medicine

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✅ 8(a)

✅ SDVOSB

✅ WOSB

✅ NYC M/WBE

✅ NYS SDVOB

✅ MA SDVOB

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𝗨𝗘𝗜: RA62AG44CFZ8

𝗖𝗔𝗚𝗘: 8T0K1

𝗚𝗦𝗔 𝗠𝗔𝗦: 47QTCA23D0076

𝗡𝗔𝗜𝗖𝗦: 541511, 541512, 541519, 541611, 541513

𝗛𝗜𝗥𝗘 𝗢𝗨𝗥 𝗧𝗘𝗔𝗠 —> bd@cityfriends.tech | friendsfromthecity.com

Human-Centered Design, User Experience (UX), User Interface (UI), Frontend Development, Responsive Design, Accessibility, Ethical Design, Agile Development, Usability Testing, Interaction Design, Wireframing, Prototyping, Trauma-Informed Design, Information Architecture, HTML/CSS, Content Strategy, User-Centric, Design Thinking, Plain Language, JavaScript, React, Mobile-First Design, USWDS, Digital Services Playbook, Content Mangement System

Industry
IT & Software
Company Size
11-50 employees
Headquarters
Chicago, IL
Year Founded
2020
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