Broccoli is building the AI operating system for home service businesses
We work with plumbing, HVAC, and electrical contractors — the people who keep homes running — and we replace fragmented tools and manual workflows with AI agents that actually do the work
Our AI assistants answer phones, book jobs, follow up with customers, and drive revenue — fully integrated into systems like ServiceTitan.
We started by going door-to-door, meeting 100+ contractors, and understanding how these businesses actually run. That shaped everything we’ve built. Today:
Hundreds of contractors use Broccoli to run their front office
We’ve grown from $0 → millions in ARR in under a year
We’re trusted by both single-location operators and the largest PE-backed roll-ups
Raised $25M+ from Khosla Ventures and YC
We’re looking for a Senior Software Engineer to own critical parts of the product and drive execution across complex systems. You’ll be responsible for turning ambiguous problems into shipped features that work reliably in high-stakes, real-world environments.
This is a high-ownership role where you’ll operate like a mini founder—balancing speed, quality, and real customer outcomes.
Own major product areas end-to-end—from problem definition to production
Design and build scalable systems across backend, frontend, and integrations (e.g., ServiceTitan)
Work directly with customers to understand workflows and translate them into product decisions
Drive technical decisions that improve reliability, scalability, and speed of execution
Mentor engineers and raise the bar for engineering quality and product thinking
5–8+ years of experience building and scaling production systems
Proven ability to ship complex features with high ownership
Strong product instincts—you know what matters and what doesn’t
Ability to operate in ambiguity and move from 0 → 1 → scale
Clear communication and ability to align teams around decisions
Broccoli AI is building the future of customer service for the trades. Our AI voice agents help plumbing, HVAC, and electrical businesses deliver fast, reliable, and empathetic support around the clock. Our mission is simple: to democratize great customer service so every contractor, no matter their size, can give customers the experience they deserve.
