Burnout, staffing shortages, chronic underfunding — healthcare is under more strain than it has ever been. A disproportionate share of available resources never reach patients; they're consumed by the administrative layer that sits between a provider and the care they deliver.
PocketHealth exists to change that. Our flagship imaging platform gives patients direct, secure access to their medical images and records, trusted by hundreds of hospitals and clinics across North America. Conductor is our agentic AI automation platform — purpose-built to take the administrative weight off healthcare providers so their people and their dollars can go back into care.
As a Senior Software Engineer, you are a full-stack software engineer who works directly alongside healthcare providers to get Conductor live and to make it matter. You take a signed contract and own everything it takes to turn it into a working deployment: writing code, building integrations, extending agentic workflows, and standing up the infrastructure to run reliably in a real provider environment. You'll sometimes enter the picture before a contract is signed — running demos, building proof-of-concept automations, and leading workflow mapping sessions that turn a prospect's skepticism into confidence.
But the impact isn't abstract. When an automation goes live, it's dollars freed from administration and returned to care. It's staff time given back to patients. You'll feel that directly because you'll be the primary point of contact for the client's technical and operational stakeholders throughout, building the relationships that make hard things possible.
This role reports directly into the Co-Founder & Chief Technology Officer. The software you ship, the workflows you automate, and the deployments you own translate directly into care at every provider you work with. This is a rare opportunity to do work that is technically demanding, deeply human, and genuinely consequential.
This job posting is for an existing vacancy. The salary range for this position is $150,000 - $200,000 annually, depending on the experience and expertise you bring to the team. Salary is just one part of the story, though; this role is eligible for equity in the form of stock options and includes a comprehensive health and benefits package. We view our compensation as a total investment of your well-being, designed to support you in both your work and your life outside of it.
This is a hybrid position with two days a week in our Toronto office, where we collaborate deeply; the rest is yours to work from wherever you do your best thinking.
Every deployment is different. Healthcare providers run similar systems but operate them in ways that diverge in the details and those details are where automations succeed or fail. We build to fit each client's actual workflows, which means you'll write purpose-built code, own the edge cases, and ship something that genuinely works rather than something that almost works.
AI is a first-class part of how we work. Claude Code, Codex, and AI-assisted development are standard practice on the Conductor team — they're what let us move fast, build with precision, and keep quality high across multiple simultaneous deployments. Our engineers have the agency to advocate for the tools they need to ship with quality and pace, and we're looking for FDEs who bring that same instinct.
Experience
Technical Skills
Ways of Working
You can do amazing things at PocketHealth. You can positively impact the healthcare journey for millions of people, while building your career and developing your skills. It doesn’t have to be one or the other. It has been a part of our mission since our founding to empower patients & make healthcare accessible to all, and we know this can only be achieved with a team of diverse perspectives that is representative of the Patient & Provider communities we serve.
People love working here for these reasons and more: working remotely, our competitive salaries and benefits (including stock options for every employee!), four weeks of paid time off, unlimited paid wellness days, extended mental health coverage, and 16 weeks of parental leave top-up.
We’re proud to foster a culture that embraces diversity, equity, and inclusion, and we believe in caring for our employees with the same thoughtfulness we offer our Patients & Providers.
If there are ways we can support you through the recruitment process with an accommodation, please let us know by reaching out to DEI@pocket.health Applications are accepted via posting only.
PocketHealth is the agentic AI workflow automation platform transforming health system operations.
Powered by agentic AI and intelligent workflow orchestration, PocketHealth automates every non-clinical task from referral intake to scheduling to patient communications, so teams can focus on care, not clicks. Through three interconnected solutions—Conductor, Image Exchange and Patient Connect—our platform delivers end-to-end automation that streamlines operations, reduces costs and keeps patients engaged throughout their entire care journey.
PocketHealth helps healthcare organizations:
- Minimize manual work by automating repetitive, error-prone clerical tasks.
- Accelerate care delivery through seamless intake, scheduling and communications.
- Improve care experiences by keeping patients informed and engaged with self-serve imaging access and AI-enabled insights and education tools.
Trusted by 900+ hospitals and imaging centers and more than 2 million patients across North America, PocketHealth is fully HIPAA- and PHIPA-compliant, SOC2-certified and backed by over $55 million in funding. Learn more at pockethealth.com.
