AWS Bill Generation (BillGen) converts over 20 petabytes of metering data into billions of dollars of revenue every month, running the billing system for one of the largest hyperscalers on the planet. We're looking for a Senior Software Development Manager to lead our ~40-person Bill Run Orchestration organization within BillGen. The Orchestration organization's mission is to transform AWS bill run from a batch-based process to a fully autonomous real-time streaming process, while ensuring accurate, timely, and clear bills for customers.
The role is technically challenging with elements of scale, precision, and speed. Millions of customers, a global footprint, per-second billing. Customers demand penny-level precision. Real-time billing is critical for GenAI cost control. How do you recompute a customer's entire billing state in minutes when a single retroactive pricing change cascades across months of usage data? How do you orchestrate 21 million accounts through a computation pipeline where a single misrouted event can have customer-visible impact? In this role, you will own end-to-end bill run execution across all AWS partitions, drive the technical vision for autonomous billing operations, and build the team that ensures every customer receives an accurate cost estimate in minutes and an accurate bill on time, every month. You'll lead the migration from reactive war rooms to intelligent agents that detect, diagnose, and resolve issues before customers notice.
Key job responsibilities
A day in the life
Your morning might start by reviewing operational dashboards for overnight bill runs across global partitions, then joining a stand-up with your engineering managers to triage any anomalies flagged by your automated detection systems. Later, you could be deep in a design review for the next phase of the real-time billing migration, working alongside principal engineers to evaluate trade-offs in the orchestration pipeline. You will also develop a deep understanding of AWS billing systems and how AWS prices its services at scale, building expertise that opens doors to broader leadership opportunities across the billing and pricing domain.
About the team
AWS Bill Generation (BillGen) turns every AWS customer's usage into accurate, timely bills. Within BillGen, the Bill Run Orchestration organization owns the scheduling, sequencing, monitoring, and delivery of billing artifacts across all AWS partitions globally. We detect, diagnose, and fix billing issues, and increasingly build systems that do this autonomously.
We're transforming from monthly batch processing and manual war rooms to continuous billing, autonomous agents, and self-healing infrastructure. We believe operational burden is a technical problem, not a staffing problem. Distributed across {ADDRESS}, {ADDRESS}, and {ADDRESS}, we value automation over heroics and shipping over perfecting.
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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 220,100.00 - 297,700.00 USD annually
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