Brillio

Senior Software Development Engineer - R01571405

Brillio  •  Bengaluru, IN (Onsite)  •  10 days ago
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Job Description

Senior Software Development Engineer

Job requirements

  • Design and build reusable Agentforce agents, including topics, actions, and prompt templates, to address common industry use cases and integrate within Sales and Service Cloud workflows
  • Develop Orchestrator agents for multi-agent coordination and complex workflow handoffs across domains such as retail, BFSI, healthcare, and manufacturing
  • Create headless agents for API and channel-agnostic invocation to enable integration beyond standard Salesforce UI environments
  • Implement Agent-to-Agent protocol integrations to facilitate inter-agent communication across systems and vendors
  • Configure Model Context Protocol (MCP) clients and servers to extend agent capabilities with external tools and data sources
  • Develop Retrieval-Augmented Generation (RAG) pipelines using Salesforce Data Cloud, including Data Graphs, DLOs/DMOs, and vector search, to ensure accurate agent responses
  • Package agents as reusable, configurable accelerators that are templated, parameterized, and easily adapted for diverse client demonstrations
  • Build custom Apex actions, Flows, and Invocable Actions to extend agent capabilities
  • Collaborate with architects and practice leads to translate industry-specific use cases into demo-ready agent solutions
  • Maintain documentation, demo scripts, and setup guides to support accelerator reusability
  • Salesforce Sales Cloud (lead and opportunity management, forecasting, sales process automation)
  • Salesforce Service Cloud (case management, Omni-Channel, Service Console, Knowledge)
  • Agentforce development (building agents, Subagents, Actions, Prompt Builder, Agent Builder)
  • Apex (triggers, asynchronous processing, component design, integrations)
  • Lightning Web Components (LWC) (wire adapters, custom component development)
  • Git version control
  • VS Code for Salesforce development
  • Data Loader for data migration and manipulation
  • Salesforce DevOps tools (Copado, Flossum, Gearset, Autorabit)
  • Salesforce CLI (Sfdx) for development and deployment
  • Agentforce metadata (GenAiPlannerBundle, GenAiPlugin, GenAiFunction)
  • Multi-agent orchestration patterns
  • Agentic frameworks (LangGraph, Google ADK, or similar)
  • A2A protocol and MCP client/server roles
  • Salesforce Administration (security model, flows, data model design)
  • Salesforce Data Cloud features (DLOs, DMOs, Identity Resolution, Calculated Insights)
  • Prompt engineering and LLM behavior tuning
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Salesforce Certified Platform Developer I or II
  • Salesforce Certified DevOps Engineer
Brillio

About Brillio

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Founded in 2014 as a digitally native full-service digital transformation services and consulting firm, we apply our expertise in customer experience transformation, data analytics, Artificial Intelligence (AI), platform and product engineering, cloud infrastructure, and security to help clients quickly innovate for growth, create digital products, build service platforms, and drive smarter, data-driven performance.

Headquartered in Dallas, Texas, we are powered by a diverse global team of world-class professionals across the U.S., the UK, Romania, Canada, Mexico and India, and are certified a Great Place to Work®. We help clients harness the transformative potential of the four superpowers of technology: cloud computing, Internet of Things (IoT), AI, and mobility. We bring deep expertise across the full spectrum of digital capabilities:

• Accelerating customer experience transformation to drive growth, customer advocacy, and superior customer experience

• Powering intelligent enterprises by harnessing the potential of data, analytics, and AI

• Crafting products of relevance with a product mindset and high-performance engineering

• Enabling enterprise agility with resilient cloud infrastructure and security

To learn more, please visit https://www.brillio.com/ and follow us here or @brillioglobal.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
Dallas, Texas
Year Founded
Unknown
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