Amazon's People eXperience and Technology (PXT) organization is redefining how employees interact with HR systems, policies, and processes through conversational AI. As a Senior Software Engineer on our AI-powered HR assistant team, you will own the technical architecture, design, and build for our generative AI platform at a moment when the underlying technology is advancing faster than at any point in our industry's history.
Our conversational AI assistant serves Amazonians at scale across multiple HR domains, helping employees navigate everyday workplace needs seamlessly. We're expanding: bringing more HR experiences into conversational workflows, building advanced platform capabilities that make the assistant smarter with every interaction, and driving the operational fundamentals (accuracy, latency, quality) that earn employee trust. You will architect, design, build, and ship production AI systems.
To fuel this mission, we are growing our Engineering team in Hyderabad.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
