Pets at Home

Senior Software Development BA

Pets at Home  •  Onsite  •  8 hours ago
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Job Description

Senior Software Development Business Analyst

Hybrid | Handforth Support Office | Permanent

Are you an experienced Business Analyst who thrives in agile software development environments? Do you enjoy turning complex problems into clear, actionable solutions while helping teams deliver great outcomes for customers and colleagues?

We're looking for a Senior Software Development Business Analyst to join our Product team and play a key role in shaping and delivering digital solutions across our omnichannel Pet Care Platform.

What you'll be doing

  • Leading business analysis activities from discovery through to delivery
  • Managing a team of Software BA
  • Working closely with Product Owners, Developers, Testers, UX/UI teams and stakeholders
  • Translating complex business requirements into user stories and actionable deliverables
  • Supporting backlog prioritisation and agile delivery across multiple squads
  • Identifying opportunities for improvement, innovation and business value
  • Coaching and mentoring Business Analysts, championing best practice across the team
  • Helping shape and strengthen our overall Business Analysis capability About you

You'll bring:

  • Significant Business Analysis experience, including time in a senior-level role
  • Experience working within agile software delivery environments
  • Strong stakeholder management and communication skills
  • The ability to work confidently with both technical and non-technical teams
  • Experience managing complex requirements and multiple workstreams
  • A collaborative mindset with a passion for coaching and continuous improvement
  • Excellent analytical and problem-solving skills

Nice to have

  • Business Analysis certifications
  • Agile certifications
  • Experience within retail, ecommerce or omnichannel environments
  • Familiarity with tools such as Azure DevOps, Avion or Figma
  • Knowledge of CI/CD software development practices

Why join us?

You'll be joining a collaborative Engineering function where you'll have the opportunity to influence exciting digital initiatives, support the growth of fellow analysts, and help deliver solutions that make a real difference to customers, colleagues and pets.

Ready to make an impact? We'd love to hear from you.

Pets at Home

About Pets at Home

Since 1991, when we were a wholesaler with a team of just 15, we’ve been focused on getting better every day. By putting pets before profit, working as a team and taking pride in everything we do, we’ve grown into a 451 store network with more than 8,913 colleagues working in our Stores, Grooming Salons, Distribution Centres and Support Office.

We are the UK’s leading pet specialist, providing pet owners with all their product needs, as well as our Vets for Pets practices and Grooming salons. We support our colleagues to work with pride and passion, to bring honesty and integrity to work every day, and to do it all with a sense of fun and fearlessness. We never shy away from having the important conversations and doing what we say we’ll do.

Our values and behaviours are practiced daily across the business and are what really makes us an enjoyable, exciting place to work. We're always striving to develop and reward our colleagues with an extensive in-house series of training programmes, wellbeing initiatives and a comprehensive benefits package. In 2018 we were delighted to be voted top 5 in the Great Place to Work UK’s Large category.

Our colleagues are central to the success of the business and are fully trained in pet care and dedicated to animal welfare. Pets are central to everything that we do and 93% of colleagues have their own pets too!

If you like the sound of life at Pets at Home, you can find out more on our dedicated careers site: https://www.petsathomejobs.com/

Industry
Retail & Ecommerce
Company Size
5,001-10,000 employees
Headquarters
Handforth, GB
Year Founded
1991
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