Intermedia Intelligent Communications

Senior Software Developer – Backend API Services

Intermedia Intelligent Communications  •  United Kingdom of Great Britain and Northern Ireland (Remote)  •  4 days ago
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Job Description

Senior Software Developer – Backend API Services

Department: Development & Engineering

Employment Type: Full Time

Location: United Kingdom

About Intermedia:

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!

While primarily remote, this role requires occasional visits to the office in Coimbra. We plan to open offices in Aveiro and Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork.

Are you ready to make your mark?

About the Role:

While primarily remote, this role requires occasional visits to the Bristol office or London.

The Senior Engineer is responsible for designing and developing API and database backend services. The successful candidate will be someone who enjoys solving complex problems with pragmatic solutions, who likes reverse engineering as much as implementing new functionality, and who has a strong grasp of managing risk when making changes.

What You’ll Be Doing

  • Design, build, and maintain backend services for our cloud hosted PBX platform.
  • Contribute to architecture decisions considering functionality, scalability, reliability, maintainability, and observability.
  • Use data-led analysis to drive improvements in system performance (profiling, optimization, capacity thinking).
  • Debug and resolve complex issues in production and pre-production environments.
  • Collaborate with QA to define functional and performance test strategies and scenarios.
  • Write clean, maintainable, unit tested code and raise engineering standards through reviews and mentoring.

What You Will Bring to the Role

  • 5+ years of professional software development experience (backend-focused).
  • Recent development experience programming in Python
  • Linux based development and deployments, Nginx, Tomcat.
  • Solid understanding of HTTP/HTTPS and building / consuming APIs.
  • Strong working knowledge of SQL and relational databases (schema design, query performance basics).
  • Proven ability to read, understand, and safely modify existing codebases (including legacy systems).
  • Experience designing or evolving high-load / networked systems (throughput, latency, availability).
  • Experience with CI/CD practices including extensive use of Test Automation.
  • Comfortable debugging concurrency issues (threads, synchronization) or async execution patterns.
  • Excellent communication skills and stakeholder management abilities

Desirable:
  • Practical knowledge of additional languages: Perl, JavaScript, TypeScript, Go.
  • Hands-on experience with asyncio, aiohttp, dramatiq.
  • Practical experience using logging and observability tools: Elasticsearch, Grafana or similar.

Diversity, Inclusion, and Equal Opportunity

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Intermedia Intelligent Communications

About Intermedia Intelligent Communications

Intermedia is the cloud communications company that helps over 150,000 businesses connect better, from wherever, through our AI-powered platform that includes voice, video conferencing, chat, SMS, contact center, business email and productivity, file sharing and backup, security, archiving, and more. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of intelligent communications and collaboration solutions, including our flagship product, Intermedia Unite®, all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and certified by J.D. Power for excellence in technical support eight times, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience.

As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models.

Recent Awards:

• J.D. Power Certified Assisted Technical Support Program – 2024, 2023, 2021, 2020, 2019, 2018, 2017, 2016

• PCMag Editor’s Choice – Intermedia Unite

• US News & World Report - Best Business Phone System - Intermedia Unite

• CRN - 5-Star Partner Program - 2025, 2024, 2023, 2022

• CRN’s Cloud Computing Product of the Year - 2024, 2023, 2022, 2021 – Intermedia Unite

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Sunnyvale, California
Year Founded
Unknown
Website
intermedia.com
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