Job Description

As a Senior Software Developer on the platform team, you will be responsible for designing, implementing, and maintaining our Observability infrastructure - which includes system health and performance monitoring, log collection and analytics, tracing, metrics and dashboards in a distributed software environment. You will work closely with development teams to ensure the platform is reliable, scalable, and efficient. You will act as an Observability evangelist and your expertise will drive our platform and system management transformation strategy.

Responsibilities

• Learn and Adapt: Ability to handle new technologies, languages, and frameworks while collaborating across all of JSI
• Design: Implement and guide the observability of software components
• Monitoring and Troubleshooting: Implement monitoring, logging, tracing and alerting solutions to ensure the health and performance of software. Diagnose and resolve issues with a mindset to keeping the system up and responsive for end users.
• Collaboration: Work closely with development teams to understand requirements to improve the observability of their code. Participate in code reviews, design discussions, and knowledge-sharing sessions.
• Documentation: Create and maintain documentation for infrastructure, processes, and procedures. Provide training and support to team members as needed.

Qualifications

• 8+ years of software engineering experience, with exposure to the entire stack of development (backend, APIs, UI).
• 3+ years working with C#
• Education: Software Engineering, Computer Science degree or equivalent
• Experience with DevOps, CI/CD, Git, GitHub/Jenkins
• Exposure to Docker, Kubernetes, Rancher, Prometheus, Grafana, and Loki
• Must be eligible for up to a Top Secret Security Clearance.

Preferred Qualifications

• Experience with Checkmk
• Experience with Ruby
• Experience maintaining APIs and tooling relying on those APIs
• Experience with Infrastructure as code (Puppet, Chef, Ansible) and/or immutable infrastructure
• Experience with Linux, Windows, Virtualization
• Experience in Agile. Experience as a Scrum Master or similar role a big plus.
• Ability to share, mentor, give and receive code review feedback openly, honestly, and fairly.
• Problem solving/troubleshooting mindset, customer oriented and results focused.
• Strong written and verbal communication.

About JSI

JSI is built on purpose, that of making a difference in the world.

Founded in 1979, this privately-owned technology company is the North American leader in designing and developing acquisition, collection and analysis solutions for law enforcement and intelligence communities.

With 4Sight – JSI’s single, unified, product suite – customers can combine any number of disparate data sources into a highly intuitive, visually-focused platform. The result? JSI’s customers spend less time working with data and more time seeing patterns, understanding trends, and gaining perspective (and making the world a safer place).

With over 400 employees and a strong, growing global presence in Canada, the U.S., Australia, and Germany, JSI is not only the dominant player in its industry, it is also known for its fun, high-performing, purpose-driven corporate culture.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), JSI will provide accommodation-accessible formats, and communication supports for the interview process upon request.