Job Description

This is a full time Remote Job

Job Responsibilities

• Understanding customer requirement, performing requirements analysis
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, assist dev teams in developing and implementing solutions.
• Gathering critical information from meetings with various stakeholders and producing useful reports
• Working closely with clients, technicians, and managerial staff
• Ensuring solutions meet business needs and requirements.
• Prioritizing initiatives based on business needs and requirements.
• Propose solutions based on conducted research and latest market trends.
• Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts
• Creating functional specifications for solutions
• Drawing wireframes for the different product pages

Research, Documentation & Communication

• Research and staying up to date on the latest process and IT advancements to automate and modernize systems.
• Leading ongoing reviews of business processes and developing optimization strategies
• Documenting and communicating the results of your efforts
• Effectively communicating your insights and plans to cross-functional team members and management.
• Conducting meetings and presentations to share ideas and findings.
• Facilitate process workshops, document any information elicited using process maps and business
• Participate in user acceptance testing to ensure that the developed solution matches the gathered requirements.
• Serving as a liaison between stakeholders and users
• Supporting business transition and helping to establish change.

Job Requirements

• A bachelor’s degree in business or related field.

Licenses & Certifications

Preferred to have the following certifications:

• CBAP
• PMI-PBA
• SCPO

Previous Work Experience

• A minimum of 5 years of experience in business analysis or a related field
• A history of leading and supporting successful projects

Experience in:

oCreating detailed reports and giving presentations.

oBusiness Requirements documentation

oFunctional Specification documentation (FSD)

oDigital portals and mobile applications.

o Wireframe designs (Good to have)

Skills and Abilities

• Must have knowledge of process mapping and business process reengineering.
• Understand how ERP, BPM, CRM and BI tools operate.
• Understanding of protocols like SOAP, WSDL, XML and other key protocols is also desirable.
• Must be able to see the big picture, understand project objectives and be able to apply their understanding of how processes should work to operational improvement initiatives.
• Excellent Modeling skills using business process modeling notations (BPMN, EPC, BPEL) to document processes.
• Excellent knowledge of Agile methodologies like SCRUM, KANBAN
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Fundamental analytical and conceptual thinking skills
• Excellent English Skills