Job Description

Employment Type

Permanent

Closing Date

2 July 2026 11:59pm

Job Title

Senior Social Media Content Creator

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritizes wellbeing and choice.

The role with us

• The Senior Social Media Content Creator will lead the creation of high‑impact, platform‑native social content that drives engagement and delivers business outcomes across Telstra’s digital channels. The role drives creative excellence, content strategy and performance‑led optimisation, ensuring social activity is relevant, insight‑driven and aligned to brand and campaign objectives.
• The role can execute across all social channels at a high level, though vertical video production is where your strongest work comes from. You'll set the standard for quality and creative output,

Important note: while our preference is for this role to be based in Melbourne, VIC or Sydney, NSW, we welcome applications from candidates across Australia

What We Offer

• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Global presence across 22 countries; opportunities to work where we do business.
• Purchased annual leave scheme
• Additional Telstra day off
• Additional 30% off Telstra products and services
• Toolkit provided (laptop + mobile phone + plan paid for)

Key Responsibilities

We're looking for a Senior Social Media Content Creator who knows what it takes to earn the attention of audiences in 2026. You’ll bring a deep understanding of social media mechanics, algorithms, formats, creators and distribution tactics, and use that knowledge to craft content that captures audiences and delivers business outcomes. In this role, you’ll be responsible for:

• Drive creative excellence in short-form vertical video production across Telstra’s in-house social media team through hands-on coaching and shared learnings
• Lead and shape social media content strategies that vary in scope, from reactive opportunities to integrated, cross-functional campaigns
• Consult with internal and external stakeholders to provide strategic counsel and advise on channel best practice
• Own influencer and creator relationships, from talent discovery and outreach to briefing, concepting and iterating ideas
• Own the end-to-end channel delivery strategy, from platform selection and audience targeting through to performance analysis and optimisation
• Use insights derived from social media listening tools and advertising platforms to identify content opportunities, evaluate performance and guide future activity
• Tools to track performance, surface insights and feed recommendations back to the team

About You

To be successful in the role, you'll bring skills and experience in:

• Broad experience in social media content creation, ideally working in a large brand's in-house team or at a social-first agency
• Industry-leading vertical video production skills with editing capabilities across a range of desktop and mobile-only tools (Adobe Premier Pro, CapCut, and others)
• Proven ability to work across functions and influence without authority – you're comfortable presenting ideas to senior stakeholders and bringing teams along on a creative vision
• Excellent project management and organisational skills to handle a high-volume, multi-platform content load
• Strong editorial judgement – you’ll know how to approach a brief or content opportunity, knowing what formats will work best to bring a message or idea to life
• A trend-leader not a trend-follower. You have a strong enough point of view to know when to ride a moment and when to forge your own path
• Self-directed and comfortable navigating ambiguity in a fast-moving, complex environment
• Experience using Meta and TikTok Ads Manager to execute sophisticated paid social campaigns
• Competent navigating social media listening tools to measure performance and discover insights (Meltwater or similar)

As part of the application process, please include/attach examples of work you have personally created or contributed to (i.e., these can be hyperlinks) together with your resume.

If you’re ready to create high-impact, platform-native social content that drives engagement and delivers business outcomes, apply now!

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As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on DisabilityandAccessibility@team.telstra.com or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment