Job Description

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Build your Career with an Industry Leader

The Senior Operator is the department's technical expert and primary resource for equipment operation, process execution, quality compliance, and operator development within the Finishing Department. This position provides hands-on support to Operators, assists with troubleshooting, reinforces standard work, and helps maintain efficient production flow.

The Senior Operator supports the Finishing Lead by executing established priorities, training team members, promoting safe work practices, and ensuring production activities are completed according to customer, quality, and operational requirements. While this position provides guidance and technical direction to Operators, responsibility for labor allocation, departmental prioritization, and overall shift performance remains with the Finishing Lead.

Why work at MCC:

• Compensation: Competitive pay based on experience, plus shift differential
• Generous benefits package including medical, dental, vision, disability, life insurance, and 401(k)
• Paid Holidays: New Year's, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day

Essential Duties and Responsibilities

Technical Expertise & Production Support

• Serve as a subject matter expert for finishing equipment, processes, quality requirements, and standard operating procedures.
• Provide hands-on support to Operators in machine setup, operation, changeovers, and troubleshooting.
• Assist in resolving machine, process, and quality issues to minimize downtime and maintain production efficiency.
• Execute production and rework priorities established by the Finishing Lead.
• Identify opportunities to improve machine performance, workflow efficiency, and operational effectiveness.
• Support shipment and customer service requirements by operating equipment as necessary.

Training & Employee Development

• Train and coach Operators on equipment operation, quality standards, safety procedures, and best practices.
• Reinforce standardized work instructions and ensure adherence to established procedures.
• Mentor new employees and support onboarding activities.
• Assist in developing operator technical skills and versatility through cross-training efforts.
• Support Trainers and provide technical knowledge sharing to improve workforce capability.

Quality & Compliance

• Perform skid sign-offs and verify completion of required production documentation.
• Ensure proper line clearance procedures are completed and documented.
• Promote compliance with customer specifications, quality standards, and company procedures.
• Identify quality concerns and escalate issues appropriately.
• Support corrective action activities and continuous improvement initiatives.

6S & Housekeeping

• Demonstrate and promote safe work practices at all times.
• Review completion of 6S activities within assigned work areas.
• Maintain a clean, organized, and audit-ready work environment.
• Escalate housekeeping or safety concerns to the Finishing Lead.

Administrative Support

• Maintain production records, forms, logs, and departmental documentation.
• Ensure operational materials and documentation are available and properly organized.
• Support audits, verification activities, and departmental record reviews as required.

Leadership Support

• Act as a resource for Operators by answering technical questions and providing guidance on equipment and processes.
• Assist with shift handoffs by communicating equipment status, production issues, and quality concerns.
• Promote teamwork, accountability, and effective communication throughout the department.
• Participate in continuous improvement projects and departmental initiatives.
• Serves as the back-up for the Finishing Lead during absences, meetings, vacations, or when the Lead is not present on the production floor.
• Perform other duties as assigned.

Qualifications

• High School Diploma or GED required.
• Minimum of 3 years manufacturing experience in a finishing, printing, packaging, or related production environment preferred.
• Demonstrated expertise in finishing equipment, production processes, and quality requirements.
• Strong troubleshooting and problem-solving abilities.
• Ability to train and coach employees effectively.
• Strong communication and interpersonal skills.
• Basic computer proficiency and familiarity with manufacturing systems.
• Strong attention to detail and commitment to safety and quality.
• Ability to read and understand work instructions, job tickets and production schedules.

Competencies

• Leadership and Teamwork
• Problem Solving and Decision Making
• Technical Expertise & Equipment Troubleshooting
• Training and Coaching
• Quality Focus
• Safety Leadership
• Communication Skills
• Accountability
• Continuous Improvement Mindset
• Attention to Detail
• Time Management

Success Measures

• Timely completion of priority rework orders.
• Compliance with line clearance and skid sign-off requirements.
• Completion and accuracy of 6S checklist reviews.
• Effective support and development of Operators and Trainers.
• Minimal production interruptions and effective communication during Lead absences.
• Maintenance of department organization, documentation, and housekeeping standards.
• This position acts as a critical extension of the Finishing Lead, ensuring daily operational excellence, quality compliance, workforce development, and the efficient execution of production priorities within the Finishing Department.