Job Description

Job Title: Senior Site Reliability Engineer (SRE)

Location: Hybrid – San José, Costa Rica (2–3 days in office)

Type of Contract: Full-Time (EOR transitioning to Direct Employment)

Salary Range: Market Rates

Language Requirements: Advanced English (Required)

We are seeking a skilled Senior Site Reliability Engineer with strong hands-on experience in infrastructure automation, Kubernetes, and CI/CD pipelines to join our growing team. You will play a key role in building, securing, and optimizing scalable infrastructure and deployment systems across hybrid environments. Your work will directly impact system reliability, deployment efficiency, and the overall performance of mission-critical platforms.

Key Responsibilities

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  Design and implement infrastructure automation to enable consistent, repeatable deployments across on-premises and customer-managed environments
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  Develop and maintain CI/CD pipelines using tools such as GitHub Actions and ArgoCD to improve deployment speed and reliability
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  Manage and optimize Kubernetes clusters, including application packaging and deployment using tools like Grafana Tanka and Kustomize
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  Build and maintain observability systems (monitoring, logging, alerting) using the Grafana stack
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  Troubleshoot and resolve performance and reliability issues, including scaling, latency, and resource allocation challenges
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  Implement security best practices including container security, vulnerability scanning, and network hardening
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  Collaborate with engineering teams to support infrastructure needs, troubleshoot environments, and improve developer experience

Must-Have Qualifications

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  3–5 years of hands-on experience in Site Reliability Engineering, DevOps, or infrastructure engineering (practical experience required; not purely theoretical)
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  Strong background in the software engineering lifecycle with an engineering-first mindset
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  Proven hands-on experience with Kubernetes in production environments (deployment, operations, troubleshooting)
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  Experience building and maintaining CI/CD pipelines (GitHub Actions, ArgoCD, or similar tools)
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  Solid understanding of infrastructure-as-code and configuration management practices
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  Experience with observability and monitoring tools, preferably Grafana stack
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  Strong problem-solving skills with the ability to clearly explain technical processes and decisions with real-world examples

Preferred Qualifications

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  Experience working in hybrid or on-premises infrastructure environments (non cloud-native focused)
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  Familiarity with VMware-based environments
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  Experience with DevSecOps practices and security-focused infrastructure design
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  Exposure to customer-managed or air-gapped deployment environments
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  Prior experience mentoring junior engineers or supporting cross-functional teams