Job Description

The Role:

We are looking for a Senior Site Reliability Engineer to own the observability, reliability, and operational health of our platform. This person will serve as the primary steward of monitoring and alerting, driving automation to reduce toil and ensure our production environments run with minimal friction. You will partner closely with the Engineering team, acting as a thought leader in reliability engineering, cloud infrastructure, and operational excellence.

Our platform is built on Azure Cloud using C#, ASP.NET, React, MSSQL, and Redis.

Responsibilities:

• Monitoring & Alerting Ownership: Own end-to-end monitoring and alerting for critical platform components using Datadog, Application Insights, and Grafana. Define and track SLOs/SLIs and drive proactive incident prevention.

• Automation & Scripting: Triage and resolve day-to-day DevOps tickets through scripting and automation (PowerShell, Bash, Azure CLI) to reduce operational toil and accelerate engineering velocity.

• Infrastructure as Code: Manage and evolve cloud infrastructure using Terraform. Build reusable modules and enforce infrastructure best practices across test and production environments.

• On-Call & Incident Response: Cover early morning PST for on-call rotation. Lead incident response, conduct blameless post-mortems, and implement follow-up actions to prevent recurrence.

• CI/CD & Release Reliability: Partner with engineering teams to improve CI/CD pipelines in Azure DevOps, reducing deployment risk and streamlining delivery.

• Security & Compliance: Support SOC-2 compliant infrastructure design, assist with security hardening, vulnerability management, and regulatory requirements.

• Continuous Improvement: Monitor industry trends — especially around AI-assisted operations — and evaluate new tools to continuously improve infrastructure reliability and performance.

Requirements:

• 5+ years of experience in a DevOps or SRE role, supporting business-critical, highly available systems.

• Strong proficiency in Terraform (IaC) for provisioning and managing cloud infrastructure at scale.

• Hands-on experience with Azure Cloud - including computing, networking, storage, and managed services.

• Deep expertise in monitoring, alerting, and observability tooling using Datadog, Azure Insights, Azure Application Insights, Grafana, or equivalent.

• Proficiency in scripting languages such as PowerShell, Python, or Bash for automation and incident remediation.

• Experience with Azure DevOps for CI/CD automation, including Repos, Pipelines, and Releases.

• Willingness to participate in early-morning on-call and respond to production incidents as they arise.

• Strong communication and collaboration skills, with the ability to thrive in a small, fast-moving team environment.

Our Stack:

• Azure Cloud,

• Azure DevOps,

• Terraform

• Ansible

• MSSQL

• Redis

• AKS / Helm

• Datadog

Bonus Points:

• BS/MS degree in Computer Science or a related field.

• Experience with managed SOC platforms and/or endpoint protection tools (e.g., CrowdStrike, Microsoft Defender for Endpoint).

• Experience with Kubernetes (AKS) for container orchestration and Helm chart management.

• Background in Fintech, Mortgage, or other regulated industries.

• Familiarity with MSSQL administration, including replication and single-tenant environments.

• Experience with Azure Data Services (e.g., Azure Synapse, Delta Lake, Data Warehousing).